Resource & Development Manager (Hybrid - JHB)
Resource & Development Manager (Hybrid - JHB)
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1 Vacancy
Job Description
Duties & Responsibilities
If youre someone who thrives in fastpaced tech environments knows how to balance people development with commercial pressure and can confidently make resourcing decisions that drive results this role is calling you.
Were hiring a Resource & Development Manager to steer capacity planning skills growth and workforce strategy across a growing digital services business.
What Youll Be Doing
Youll own the full resource lifecycle from forecasting and hiring to onboarding mentoring upskilling and redeploying talent across technical teams (with a particular focus on ServiceNow and Application Managed Services).
This includes:
- Workforce & capacity planning in sync with Sales Delivery & Tech Leads
- Coordinating recruitment onboarding and vendor sourcing
- Managing a graduate program and driving talent development
- Facilitating tech upskilling & refresher training
- Supporting delivery teams as a mentor guide and escalation point
- Helping ensure the right person is in the right place at the right time
Who You Are
Were looking for someone with presence practicality and peoplefirst thinking. You may not be highly technical (though fluency helps) but you get delivery and youre excellent at reading a room staying calm under fire and driving action.
Assertive & decisive with backbone in stakeholder conversations
Emotionally intelligent able to adapt tone and approach across audiences
Structured and reliable you live in Airtable/Excel/your diary
Resilient under pressure you dont spiral when timelines do
Technically conversant enough to talk credibly to architects and engineers
Supportive of growth you make time for mentorship and career planning
A boundarysetter you protect teams from burnout while staying deliveryfocused
Your Experience Might Include
- 5 years in resource management PMO or people & delivery ops roles
- Exposure to servicebased tech environments (ServiceNow a bonus)
- Handson experience with workforce planning and hiring
- Coaching or mentoring junior talent
- Running graduate/rotation programs
- Creating or delivering basic tech training plans
Youll Work Closely With:
- People & Culture aligning on career frameworks and development plans
- Vendor Managers sourcing and renewing external talent
- Sales & Delivery Leads forecasting and futureproofing resource needs
- Service Managers & PMs onboarding and supporting team delivery
- Graduates & Associates coaching and building the next generation of talent
While we would really like to respond to every application should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs please note your relocation plans in all applications for jobs and correspondence. Apply here email a Word copy of your CV to and mention the reference number of the job.
Desired Experience & Qualification
Required Experience:
Manager
Employment Type
Full-Time
