Case Manager
Case Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 47000 - 52000
1 Vacancy
Job Description
About Armed Forces Benefit Association (AFBA) and 5Star Life
In 1947 AFBAemerged from the basement of the Pentagon to solve a critical need in support of the military. More than 75 years later our commitment to those who serve and to solving their unique problems remains core to everything we do. Founded to provide military members with a death benefit no one else would we continue to embrace our mission and deliver benefits tailored to the reallife needs of all who serve today including active duty National Guard and first responders. Providing protection to those who go in harms way we ensure survivor and other benefits are available to all who serve defend and protect our great nation no matter what. 5Star Life Insurance Company was founded in service and carry that mission today by committing to serve those who serve from underwriting benefits for military and first responder families to providing coverage to the employees that keep our communities running. Our commitment to our communities rather than the bottom line drives our business.
We offer a flexible hybrid work environment allowing you to enjoy the best of both worlds with 3 days in the office and up to 2 days working remotely each week. This position is in Lincoln NE.
About the role:
This role of Case Manager will manage a book of business providing daily administration and maintenance of voluntary group insurance accounts with particular focus on billing and reconciliation of employee life insurance premiums.
Below are some of the major job responsibilities:
- Manage and Oversee Group Accounts: Assume ownership of all daily activities on assigned group accounts ensuring effective and efficient account management.
- Billing and Reconciliation: Monitor audit and adjust group account billing for accuracy and timeliness. Reconcile and post incoming premium remittances accurately.
- Communication and Coordination: Coordinate and communicate with necessary parties to maintain uptodate account statuses and resolve billing discrepancies.
- Record Maintenance and Reporting: Maintain accurate records of all premium activities manage group payment histories and provide regular summary reports on challenges and service improvements.
- Customer Support and Problem Solving: Assist with customer calls and inquiries draft correspondence and proactively build service improvements to enhance customer relations.
Education Licensure Certification and Experience:
- Bachelors Degree (strong preference for accounting or finance) or equivalent experience in financial related industry a plus
- Previous premium and reconciliation experience or subsequent accounting classes preferred
- Understanding of basic accounting principles required.
Benefits we offer:
- health insurance (medical dental and vision)
- flexible spending accounts (medical and dependent care)
- 401k plan with generous employer match
- paid time off
- paid holidays (12)
- life insurance
- short and longterm disability insurance
- employee assistance program
- professional development & tuition reimbursement
- career growth opportunities
- onsite gym and locker rooms (Alexandria VA office only)
- friendly collaborative culture
Qualified people of all races ethnicities ages sex genders sexual orientations national origins gender identities marital status religions veterans statuses disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace we are committed to creating an inclusive environment for all employees. AFBA and 5Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview or has any questions or concerns they should contact Human Resources (). EEO is the Law (Link to external DOL site). AFBA and 5Star Life Insurance Company is an Equal Opportunity Employer and an EVerify Employer.
Required Experience:
Manager
Employment Type
Full-Time
