Director of Hospitality
Director of Hospitality
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Job Title: Director of Hospitality
Status: Full Time
Salary Range: $110000 / year
- Oversee daytoday operations across multiple locations to ensure consistency and efficiency.
- Implement regional strategies to drive revenue growth and optimize operational practices.
- Monitor performance metrics; identify areas for improvement and implement solutions.
- Ensure adherence to industry standards safety regulations and company policies.
- Oversee ordering vendor relationships food and labor costs and ensure that weekly monthly and quarterly meetings are occurring as scheduled.
- Lead mentor and support General Managers and other regional staff.
- Recruit train and develop team members to uphold high standards of service.
- Conduct regular performance reviews and provide coaching to enhance team performance.
- Foster a positive communicative and inclusive work environment at all levels.
- Develop and oversee regional budgets and financial performance.
- Implement costsaving initiatives while maintaining service quality.
- Monitor and analyze sales data to identify revenue opportunities and maximize profitability.
- Ensure a high level of guest satisfaction across all locations.
- Handle escalated guest concerns with professionalism and resolutionoriented focus.
- Maintain and enforce quality control and brand standards.
- Maintain strong partnerships with vendors suppliers and service providers.
- Collaborate with Events Facilities and other departments to ensure coordinated operations.
- Represent the companys mission and values both internally and externally.
- Attend and actively participate in leadership meetings at both the home office and regional levels.
- Continuously strive to elevate the hospitality experience for guests staff and the broader community.
- At least 10 years of experience in Hospitality Management.
- Selfmotivated and able to navigate regional travel and autonomous problemsolving.
- Strong interpersonal communication and negotiation skills.
- Demonstrated leadership abilities with a collaborative approach.
- Excellent customer service and guest recovery skills.
- Ability to adapt in a fastpaced evolving environment.
- Proven track record in multiunit operations staff development and financial management.
- Strong business acumen and datadriven decisionmaking skills.
- Ability to build and implement effective training programs.
- Experience with Toast POS and Restaurant365 (R365) systems is a plus.
- Valid ServSafe and/or TIPS certification (or ability to obtain upon hire).
- Reliable transportation and ability to travel regularly between locations.
- Ability to lift at least 50 lbs and to stand for extended periods of time.
- Medical Dental Vision start on day one
- Matching 401k after 9 months of employment
- Paid time off Vacation Sick time Company holidays
- Training and industry related education
- Membership in Master Brewers Association of America
- Employee Meals
- Free case of our beer weekly (must be 21 years of age)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Hendler Family Brewing Co.
PROUDLY INDEPENDENT AND FAMILY OWNED
The story of Hendler Family Brewing Company is rooted in family values entrepreneurial spirit and a strong commitment to craft and community. Brothers Jack Eric and Sam Hendler continue a decadesold legacy that began in the 1950s when their grandfather Richard Hendler founded the Saxony Ice Company in New York. Their first jobs were alongside their father Paul and uncle Jeff who carried on the family business.
Guided by these values Hendler Family Brewing Company has grown from Jacks Abby Craft Lagers into a flourishing family business. Beyond brewing the company continues to invest in its people and community by offering diverse career opportunities providing nearly 300 jobs across five permanent locations in Massachusetts.
Jacks Abby Craft Lagers
Founded in 2011 by three brothers Jack Eric and SamHendler Jacks Abby has become a mainstay of the craft brewing scene in the Northeast and nationwide.
Jacks Abby brews lagers and only lagers. Born in Bavaria over 500 years ago lagers became beloved across Europe. Lagers feature a distinctive smoothness and fullness that no other beer has and that we think everyone deserves.
Since its inception the brewery has continued to uphold its mission of creating highquality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people we take pride in learning from and contributing to our vibrant community.
Jacks Beverage Company
Jacks Beverage Company specializes in contract brewing and supply procurement.
Learn more about Jacks Beverage Company
Night Shift
In a Somerville MA apartment in 2007 when 3 friends began homebrewing beer for friends and family. Their hobby took place after work often stretching late into the night what they called their night shift. Driven by a passion to craft more interesting and flavorful beers than the commercial options available they turned that hobby into something bigger. In 2012 Night Shift Brewing officially launched in a small Everett warehouse setting the foundation for what would become a thriving independent brewery.
Today Night Shift Brewing continues to grow fueled by the same commitment to creativity quality and community. With a dedicated team of hardworking staff the company operates a taproom and brewery in Everett a restaurant and brewery at Lovejoy Wharf in Boston and a handful of seasonal Owls Nest beer gardens. Its portfolio of beverages can be found across the Northeast and beyond. Night Shift Brewing remains focused on three core valuesinclusivity innovation and ingenuitywhile embracing the mantra all styles welcome. We invite anyone and everyone to join us in welcoming all styles of beverages people and ideas. Welcome to the Night Shift.
Wormtown
Wormtown Brewery started in 2010 on Park Ave in Worcester MA transforming an old ice cream shop into a small brewery. From the beginning the focus was on crafting great beer while staying true to its hometown roots. With strong support from the local community new recipes were created and refined.
Then came Be Hoppya bold West Coast IPA released at the height of the Hazy New England IPA craze. It stood out from the pack and quickly became a fan favorite.
As word spread so did the brewery. What started as a small Worcester operation grew into two taprooms and a brand recognized across New England. But no matter how far the beer travels the mission remains the same: to craft highquality beer that brings people together with a smile one pint at a time.
Required Experience:
Director
Employment Type
Full-Time
