Service & Support Engineer Security
Service & Support Engineer Security
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Job Description
This is what you are going to do!
As Service & Support Engineer Security you are responsible for startup maintenance (including repair) modifications of equipment applications software and hardware in a fast and adequate way to satisfy our customer and colleagues needs and expectations.
Your main responsibilities are:
Modify and maintain (existing) system components
Analyse and solve calls from customers or the Response Centre Europe
Perform periodic checks locally and remote
Coordinate internal tests Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)
Support onsite activities during installation System Startup and commissioning
Create/Check documentation like FDS Installation manuals backup procedures and troubleshooting procedures
Maintain inhouse test systems (hardware and software)
Basic design of Control Systems topology and network
Train technical employees either Yokogawa employees or customers at site
Technical sales support
We are looking for a colleague with:
Relevant bachelors degree or certification (preferable MCSA CCNA Citrix) and working experience in networking or Microsoft server environment;
Proven 3 years experience in technical support network security or process automation services following ITIL framework;
Proven 3 years experience in technical support for DCS/ SCADA PLC systems
Basic networking knowhow how to determine a route which gateway is default how to bind to another IP etc.
Good knowledge of and affinity with PCs servers software routers switches patching antivirus and experience with ITIL processes and ITIL ticketing systems
Customer oriented service minded practical accurate stressresistant security mind set
Flexible attitude and problemsolving skills
Good command in English (speaking and writing skills)
Native Polish speaker
Flexibility and willingness for travels to our customers site on request
Provide 7/24 Standby service
Nice to have:
Centum VP Certification
ITIL Foundation Certification
CCNA/ CompTIA Security Certification
Intermediate PowerShell skills
What we promise to offer:
Freedom to do your job and autonomy is important to us
Exciting challenges within a mature organization that demands a high degree of individual responsibilityand promotes initiatives
A healthy worklife balance
A competitive salary and extra benefits
Innovative and advanced hightechnology products and services
Excellent career opportunities within an international environment.
Important for us
For Yokogawa diversity and inclusion is not just a human resources initiative or social todo. It is something that we strongly believe and promote. We aim to recruit talent who dare to bring change to our organization with a diverse mindset and refreshing new views.
Yokogawa wants a Diverse Equitable and Inclusiveculture. We will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on any categorization of humankind. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.
Not just a job but a career
Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18000 employees work in over 60 countries with one corporate mission to coinnovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.
Diverse Equitable & Inclusive culture
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.
Are you being referred to one of our roles If so ask your connection at Yokogawa
about our Employee Referral process!
Employment Type
Full-Time
