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About the Role
As a Client Success Manager (CSM) you will serve as the backbone of our client experience. Your primary responsibility will be to ensure every client feels supported empowered and on track to achieve their goals. Youll interact virtually with clients combining technical expertise with a personalised touch.
Your daytoday will include:
Capturing client details and setting up customised communications via our CRM system integrated with WhatsApp.
Crafting engaging informative and motivational messages to educate and inspire clients on their wellness journey.
Monitoring client progress and offering guidance.
Building authentic relationships by remembering and incorporating personal milestones (e.g. new jobs babies or moves) into interactions.
Success in this role requires a mix of strong organisational skills empathy and the ability to maintain consistent genuine communication.
Qualifications :
To excel in this role youll need:
Bachelor of Science in Dietetics
Registration with the HPCSA
Experience/courses in behaviour change using technology as a medium is advantageous.
Experience/courses in overweight obesity and chronic conditions (specifically hypertension cardiovascular disease prediabetes and diabetic population are advantageous.
Experience/courses in anything fitnessrelated related is advantageous
Additional Information :
What We Value
A passion for health wellness and helping others.
Exceptional interpersonal and communication skills.
Strong organisational and time management abilities.
The ability to work independently and perform well under pressure.
A customercentric and empathetic approach to client care.
What We Offer
Competitive salary.
A flexible fully remote work environment.
Payment of annual HPCSA registration fees or reimbursement for training courses of equivalent value.
Collaboration with a supportive inspiring team of dietitians.
Inhouse CPD point initiatives.
An incredible company culture that values teamwork and shared success.
About the Contract
This is a 4month contract role with the potential to create meaningful impact in clients lives while growing your professional expertise.
Application Process
We believe relationships matter so we want to get to know the real you! Please include:
A cover letter sharing your nutrition fitness or personal wellness journey.
Your CV.
A copy of your most recent HPCSA registration certificate.
Join us in empowering thousands of people to lead healthier happier lives. Together lets create change.
Apply today and take the next step in your career with Best10!
Remote Work :
Yes
Employment Type :
Contract
Remote