Job Service Case Manager
Job Service Case Manager
Posted on :
09-05-2025
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1 Vacancy
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Monthly Salary
$ 22 - 24
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE
Job ID: 31402
Agency: Labor & Regulation
Location: Sioux Falls SD
Salary: $22.98 $24.13/hr depending on qualifications
Pay Grade: H
Closing Date: 05/20/2025
As a Job Service Case Manager/Employment Specialist within the South Dakota Department of Labor and Regulation you will play a pivotal role in administering the Workforce Innovation and Opportunity Act (WIOA) under the U.S. Department of Labor. Your primary responsibility will be to provide comprehensive case management and employment training services to program participants with a focus on individuals facing barriers to employment. This includes conducting assessments enrolling participants in WIOA programs providing individualized counseling developing employment plans coordinating services with community resource agencies and implementing job development and training opportunities. You will work with a diverse range of adult participants including people with disabilities individuals with limited English proficiency unemployed and underemployed persons as well as offenders and exoffenders. Your efforts will contribute to enhancing participants skills and facilitating their transition to meaningful employment.
Responsibilities include:
The AdultPRO Job Service Case Manager works in a typical office environment. They may conduct some duties outside of the office to attend meetings with partnering agencies. The selected candidate is expected to work 40 hours per week in the office as scheduled between 8:00 a.m.5:00 p.m. Monday thru Friday. Some travel within the state may be required therefore a valid drivers license is necessary. This is not a remote position. For more information on the Department of Labor & Regulation please visit .
The Ideal Candidate Will Have:
Knowledge Skills and Abilities:
Additional Requirements: To be considered please attach your cover letter and resume.
This position is eligible for Veterans Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I9. The State of South Dakota as an employer will be using EVerify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information at . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LIOnsite
Job ID: 31402
Agency: Labor & Regulation
Location: Sioux Falls SD
Salary: $22.98 $24.13/hr depending on qualifications
Pay Grade: H
Closing Date: 05/20/2025
As a Job Service Case Manager/Employment Specialist within the South Dakota Department of Labor and Regulation you will play a pivotal role in administering the Workforce Innovation and Opportunity Act (WIOA) under the U.S. Department of Labor. Your primary responsibility will be to provide comprehensive case management and employment training services to program participants with a focus on individuals facing barriers to employment. This includes conducting assessments enrolling participants in WIOA programs providing individualized counseling developing employment plans coordinating services with community resource agencies and implementing job development and training opportunities. You will work with a diverse range of adult participants including people with disabilities individuals with limited English proficiency unemployed and underemployed persons as well as offenders and exoffenders. Your efforts will contribute to enhancing participants skills and facilitating their transition to meaningful employment.
Responsibilities include:
- Assessment and Enrollment: Conduct thorough assessments to identify participants job skills and barriers to employment. Enroll eligible participants in the Workforce Innovation and Opportunity Act (WIOA) program.
- Individualized Case Management: Provide individualized case management and counseling services to assist participants in overcoming barriers to employment. Develop employment plans tailored to participants needs and goals.
- Collaboration and Partnership: Forge strong partnerships and coordinate services with agencies in the community working with mutual customers including Adult Education and Literacy services Vocational Rehabilitation Services WIOA Native American Programs and National Farmworker Jobs Programs to ensure participants have access to necessary support services.
- Reentry and Community Integration: Working in tandem with Department of Corrections (DOC) to support the reintegration of incarcerated individuals into the community through employment opportunities. Emphasis placed on working with individuals participating in postsecondary training those working towards their GED studies and those identified with high employment needs through DOCs assessment process.
- Job Development and Training: Implement job development and training opportunities for participants with various barriers to employment. Set up onthejob training and occupational skills training plans to enhance participants skill levels and employability.
- Documentation and Compliance: Document all case management activities in detail including participant assessments employment plans and services provided. Ensure program compliance by monitoring participants progress and adherence to program requirements.
- Customer Engagement: Case manage customers both inperson and virtually using the Microsoft Teams platform maintaining regular communication and providing ongoing support to facilitate their journey towards selfsufficiency.
- Team Collaboration: Serve as a member of the AdultPRO team collaborating with a team of individuals across the state. Utilize a variety of communication tools including TEAMS phone email and inperson meetings to coordinate efforts and share best practices.
The AdultPRO Job Service Case Manager works in a typical office environment. They may conduct some duties outside of the office to attend meetings with partnering agencies. The selected candidate is expected to work 40 hours per week in the office as scheduled between 8:00 a.m.5:00 p.m. Monday thru Friday. Some travel within the state may be required therefore a valid drivers license is necessary. This is not a remote position. For more information on the Department of Labor & Regulation please visit .
The Ideal Candidate Will Have:
- Bachelors degree highly preferred in fields such as Social Work Human Services Psychology Sociology or similar.
- Alternatively four years of experience working in case management counseling human resources or social services may be considered in lieu of a degree.
- National Career Readiness Certificate (NCRC) preferred not required.
- Strong communication interpersonal and organizational skills.
- Ability to work effectively with diverse populations and establish rapport with individuals from various backgrounds.
- Proficiency in computer applications and virtual communication platforms.
- Additional compensation may be available for English/Spanish bilingual employees.
Knowledge Skills and Abilities:
- knowledge of case management counseling techniques program eligibility requirements and community resources;
- ability to effectively work with program participants who may have barriers to employment;
- skill in building and maintaining effective working relationships with employers program partners and coworkers;
- ability to partner with customers to develop employment goals accurately maintain documentation follow program policies and procedures; and
- strong communication skills to effectively convey information to individuals and small groups of participants or employers about program services.
Additional Requirements: To be considered please attach your cover letter and resume.
This position is eligible for Veterans Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I9. The State of South Dakota as an employer will be using EVerify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information at . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LIOnsite
Required Experience:
Manager
Employment Type
Hourly
Key Skills
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