Sr. Strategic Account Manager - Logistics
Sr. Strategic Account Manager - Logistics
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$ 130 - 150
1 Vacancy
Job Description
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail industrial and logistics healthcare education manufacturing and moremaintain clean efficient and welcoming spaces that support their operations. As we continue to grow were looking for team members who are dedicated reliable and ready to contribute to a culture built on respect opportunity and pride in service.
Job Overview
Salary Range: $130150K incentives
Remote role with 50% Nationwide travel
Position Summary
The SAM works directly with the Vice President Strategic Accounts (SAM VP) to ensure that strategic accounts are successful. This position will work closely with customers leadership and internal departments to perform required duties and responsibilities. Analyzes the key performance indicators (KPIs) as defined by the customer and KBS to develop and/or implement action plans for areas that are substandard. Grows current business through crossselling and upselling other services.
Job responsibilities:
Act as senior point of contact with customers and establishes productive professional relationships with key personnel in assigned customer accounts
Responsible for managing the customer relationship and developing strategic plans to manage customer accounts(s).
Works closely with customers to ensure the service delivery meets customer contracted requirements and ultimately established the confidence and trust that leads to overall customer satisfaction and retention.
Analyzes the key performance indicators (KPIs) as defined by the customer and KBS to develop and/or implement action plans for areas that are substandard.
Grows current business through industrial engineering of clients scopes of work crossselling and upselling other services.
Meet assigned sales quota and expectations for profitability for assigned accounts independently or in partnership with the Sales team
Monitor and assist with client billing and collection issues
Conduct Quarterly Business Review (QBR) process with each assigned customer
Your attributes:
Understanding of operations and account management processes
Sales software CRM/ERP (Salesforce etc.) and related technology
Ability to identify and close sales opportunities
Interpersonal and cross functional relationship building and engagement that result in positive collectively supported positive outcomes
Available for 50% travel domestically
Experience Required:
Experience in the janitorial industry and working with logistics/warehouse accounts
3 years ofstrategic account management
Proficiency with Excel
Experience working withlarge multimillion dollar National accounts
Education:
Bachelors degree or equivalent business experience required
Whats In It for You
As a fulltime KBS employee (30 hours per week) you may qualify for benefits including medical dental vision prescription drugs and more!
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short term disability (Employer Paid)
- Long Term Disability
- Supplemental Health Insurance (E.G. Accident)
- 401k plan with a match or Nonqualified Deferred Compensation Plan
- Pet Insurance
- Perkspot Discount Program discounts on travel gyms cell phones restaurants auto apparel & electronics
KBS considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status or based on an individuals status in any group or class protected by applicable federal state or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Required Experience:
Senior IC
Employment Type
Full-Time
