Hearing Aid Specialist
Hearing Aid Specialist
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Job Description
MiracleEar part of Amplifon the global leader in retail hearing solutions is expanding its team of Licensed Hearing Aid Specialists. We are seeking passionate driven individuals who are committed to making a difference. By joining MiracleEar youre not just working for a company youre working towards a purpose; helping people rediscover all the emotions of sound.
At MiracleEar we believe that people are the most important component of our success. Through a commitment to continuous training and professional development we empower our people to build rewarding careers and become leaders in the industry. Youll be at the forefront of hearing care delivering personalized solutions to transform lives while growing alongside a supportive and innovative team.
Responsibilities:
Manage the customer journey by
- Administering comprehensive hearing evaluations educating on the effects of hearing loss and providing quality aftercare services.
- Offering personalized customer consultations on hearing solutions to fit every unique need and lifestyle.
- Guiding the customer through device fitting and demonstration while educating them on the importance of hearing health.
Promote hearing health awareness and integrity through
- Community outreach events and partnership engagement.
- Ensuring data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data.
- Staying current on industry trends and maintaining professional credentials through continuous education and networking.
Lead sales of hearing aids and accessories in
- Contributing to individual and office revenue goals.
- Driving local engagement by supporting marketing initiatives and managing special events.
- Partnering with the Front Office Associate to ensure a seamless customer experience effective schedule management and store operations.
All recruiting efforts are handled by our regional team out of Waco Texas and applications must be submitted electronically. For compliance reasons we do not accept hardcopy applications. As a healthcare organization we kindly ask that you do not contact or visit the local MiracleEar store so that our team can prioritize customer confidentiality.
Qualifications:
- Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist
- 1 year training or related experience as a Hearing Instrument Specialist
- Current knowledge of hearing aid devices and technology
- Experience in a customer facing role dedicated to providing high quality customer service
- Confident attentive empathetic and solution oriented
- Computer proficiency in Microsoft Office Windows CRM and POS Systems
What We Offer:
- Salary competitive commission structure annual potential $42000$75000
- Worklife balance with standard business hours
- Continuous training development & support
- Brand recognition were at the top of our industry
- Medical Dental Vision Life insurance Health Savings Account 401K with company match Paid Time Off Paid Holidays Volunteer Time Off
About us:
For over 75 years MiracleEar has led the way in innovation and customer service helping over 50 million people with hearing loss. With 1500 franchised and corporately owned retail clinics across the United States weve developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life.
Through the MiracleEar Foundation we give back to the local communities we serve with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound.
Our parent company Amplifon is the global leader in the retail hearing aid industry operating nearly 10000 clinics in 29 countries worldwide. In recognition of our commitment to empowering people we are thrilled to announce that Amplifon has been honored as a Top Employer 2024 across Europe the United States Canada and New Zealand by the Top Employers Institute.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. If selected for an interview please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
#MiracleEar
Required Experience:
Unclear Seniority
Employment Type
Full-Time
