Training Associate
Training Associate
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
Description
Your New Chapter
At VetPartners we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement with four days in the office to promote collaboration build strong connections and enhance team engagement.
Were seeking a dynamic and adaptable Training Associate to support the successful delivery of training for VetPartners national clinical systems transformation. This 12month fixedterm role will play a vital part in ensuring our clinic teams and support staff are confident and prepared for system changes.
The Training Associate will be responsible for maintaining and improving a digital catalogue of elearning modules and training resources managing Q&A sessions for clinics approaching their golive date and delivering structured training to Clinic Support Specialists (CSSs) who provide ontheground support during implementation.
To succeed in this role youll need to quickly develop deep knowledge of the new clinical system translate complex information into easytounderstand training content and communicate clearly with a range of clinical and nonclinical stakeholders. Youll be handson userfocused and comfortable delivering both digital and facetoface learning in a fastpaced evolving environment.
Key Responsibilities
- Maintain and update the digital training catalogue
- Continuously review and improve the existing suite of elearning modules and supporting artefacts for clinic teams.
- Collaborate with project and change managers to ensure content is aligned with evolving system updates and clinic needs.
- Ensure the training materials are accurate userfriendly and effectively support different learning styles.
- Manage and facilitate Q&A sessions for clinics preparing to go live
- Host regular virtual sessions for clinic staff to address common concerns and questions leading up to golive.
- Demonstrate strong system knowledge and clear communication to help endusers feel confident and supported.
- Gather and escalate recurring questions or concerns to improve future training and rollout strategies.
- Deliver training for Clinic Support Specialists (CSSs)
- Lead inperson and virtual training programs for CSSs who will support clinics during their golive period.
- Tailor sessions to suit varying levels of technical knowledge ensuring CSSs are equipped to provide handson support.
- Monitor learning outcomes and provide followup resources as needed to reinforce key messages.
Skills Attributes and Experience:
- Proven experience in a training learning & development or change support role.
- Ability to quickly absorb and translate technical information into simple engaging training.
- Strong presentation and facilitation skills both in person and online.
- Comfortable working with digital learning tools and updating training assets on the go.
- Highly organised flexible and able to adapt to changing project needs.
- Experience in clinical veterinary healthcare or systems implementation environments is highly regarded.
Why VetPartners
At VetPartners were more than just a company were a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued and your growth is nurtured.
Why Work With Us
- Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners.
- Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth.
- Opportunities for Growth: Grow with us through ongoing training mentorship and career advancement opportunities tailored to your development.
- Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and wellbeing of animals.
- WorkLife Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life.
How To Apply:
Sound Like you Join Us. Grow You. Click the Apply Button and please submit your resume a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive diverse and flexible workplace where differences are valued. We welcome people of all backgrounds experience and abilities.
A note to recruitment agencies:We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.
Required Experience:
IC
Employment Type
Full-Time
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