Academic Programs Supervisor / Office Supervisor II

Working/Functional Title

Academic Programs Supervisor

Position Summary

This position will train supervise and evaluate all academic program coordinators as well as student and clerical support staff who contribute to program operations in the CEPSE department (68 supervisees). The person in this position will be responsible for establishing and maintaining consistency in support provided across the CEPSE programs and ensure that departmental college and university policies are followed consistently across programs. The person in this position will also participate in CEPSE department leadership team and contribute to departmental strategic planning to improve work efficiency and effectiveness. The person in this position must be familiar with the complexities of the multiple degree programs in CEPSE at the undergraduate and graduate levels in order to develop and support policies and procedures related to the clerical support of programs and the department. They will serve as a resource for CEPSE program coordinators and also perform program coordinator duties themselves as part of CEPSEs program support team.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired in the first two or three years in college technical vocational or business school with coursework in office management and business; one to three years of related and progressively more responsible or expansive work experience in office management budget preparation financial and administrative recordkeeping and secretarial skills; experience in word processing spreadsheet database desktop publishing and/or web page design or presentation software; or in performing responsibilities related to the operational activities of the employing unit; and may require one to three years of supervisory experience; or an equivalent combination of education and experience.

Desired Qualifications

Comprehensive knowledge of theories concepts and practices and ability to use in complex difficult and/or unprecedented situations.

Exchange of routine factual information and/or answering routine questions.

Exchange detailed information or resolve varied problems.

Access to and/or works with sensitive and/or confidential information. Identify needs/concerns of others determine potential solutions resolve or redirect appropriately.

Resolve conflict negotiate or collaborate on major projects.

Handle sensitive issues and facilitate collaboration at the highest level.

Develop and maintain relationships with key contacts to enhance work flow and work quality.

Decisions have major implications on the strategy operational and business decisions that affect the department. Problems are varied requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills and general precedents and practices.

Supervision of student clerical workers 4 CT11s serving as academic program coordinators and 1 CT9 serving a unit of approximately 50 tenure stream faculty 60 fixed term faculty and academic specialists.

Results are defined and existing practices are used as guidelines to determine specific work methods and carries out work activities independently; supervisor/manager is available to resolve problems.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship age disability or protected veteran status.

Required Application Materials

cover letter resume list of 3 professional references

Work Hours

STANDARD 85

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remotefriendly. Remotefriendly means some or all of the duties can be performed remotely as mutually agreed upon.

The Bidding Eligibility ends on 05/13/2025 at 11:55 PM