AVP, Claim Supervisor-Westchester Casualty
AVP, Claim Supervisor-Westchester Casualty
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Westchester AVP Transportation Complex Manager
Summary
This position will be responsible for the administrative management staff development and technical claim results for the Westchester Direct Handle Transportation/Rideshare Complex Claims Team. The individual will be responsible for delivering excellent financial and service results as well as a highquality product involving commercial bodily injury auto and property damage claims. The position will also be responsible for developing staff succession planning and executing strategies to achieve goals and objectives. The ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubbs standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).
Responsibilities
The desired candidate is serviceoriented and resultsdriven and must also possess excellent administrative leadership and organizational skills. Candidate must be able to make timely and appropriate decisions. Experience in performance management training staff development and succession planning is a strong plus. Oversight of bodily injury and property damage claims ensuring consistent handling across all Chubb entities. This position will:
- Ensure high level of technical claim handling from professional claims staff
- Interact with business management and direct leadership responsible for Commercial Casualty underwriting to communicate claim trends which impact the business
- Ensure the commercial claims team operational activities meet with and integrate with organizational requirements for quality management internal and external audits compliance and privacy policies and procedures
- Guide staff with the handling of commercial casualty claims ensuring appropriate internal stakeholder coordination and execution
- Analyze and provide appropriate direction on coverage and communicate coverage positions to appropriate parties
- Provide outstanding customer service and works well with the insured broker and TPA (when applicable) in the adjustment of claims
- Set reserves within authority and make claim recommendations to senior management
- Establish and maintains strong customer relations
- Participate in regular and meaningful discussions with internal and external business partners
Qualifications
Minimum Requirements
Bachelors degree and previous general liability/Excess/Trucking/Rideshare experience. Prior management experience preferred.
Qualifications
Ten or more years of experience as a claim professional with a high degree of competence in the handling of casualty and or transportation related rideshare/trucking claims.
- Strong presentation and negotiation skills
- Experience with primary and excess bodily injury property damage and personal injury claims
- Understanding of contractual indemnification issues and additional insured provisions
- Effective communication and interpersonal skills to be capable of dealing with claimants customers insureds brokers attorneys etc. in a positive manner concerning losses
- Ability to motivate team members while working independently within authority
- Experience inleadership and management roles
- Indepth knowledge of adjustment processes issues and trends in multiple lines of business
- Demonstrated ability in dealing with coverage matters.
- Working knowledge of industry best practices and procedures.
- An ability to work independently and assimilate learning materials on many different subjects from various sources.
- Excellent interpersonal communications and negotiation skills; and an ability to deal with staff customers and business partners in a professional manner.
- Ability to make prompt intelligent decisions based upon complex loss scenarios.
Who are we looking for
Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:
- an inclusive mindset which allows differences to be leveraged for better business results;
- open transparent communication;
- teamwork and inclusion which draws on diverse ideas and perspectives; and
- new ideas innovation and ways of thinking which support diversity.
Required Experience:
Exec
Employment Type
Full-Time
