Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
At PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data centres to optimise performance and minimise downtime.
Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring troubleshooting and implementing industry leading practices for cloudbased systems.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Network Administrator
Network Engineer will be responsible to implement maintain and support clients network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable maintainable highly available network architectures that meet business objectives and SLAs.
Responsibilities
- Palo Alto Firewall Global Protect Next Generation Threat protection features Panorama
- Palo Alto Prisma Cloud (SSPM CASB SASE DLP modules)
- Strong in Security concepts VPN (IPSEC / SSL)
- Configure and install various network devices and services (e.g. routers switches firewalls load balancers VPN QoS)
- WAF technologies (Imperva)
- AWS Cloud Basic Networking VPNs Direct Connect WAF Load Balancers
- Zscaler awareness (ZIA/ZPA) solutions
- Strong in TCP/IP concepts HTTP DNS DHCP and general networking and infrastructure support protocols
- Perform network maintenance and system upgrades including service packs patches hot fixes and security configurations
- Monitor performance and ensure system availability resource utilization trending capacity planning and reliability
- Provide Level2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness approval and success of changes made to the network infrastructure
- Liaise with vendors and other IT personnel for problem resolution
Other requirements:
- Candidate should be willing to work in Night shift and Rotational Weekend Oncall support.
- Candidate should have indepth technical understanding and SME level knowledge in Security products
- Expert in Palo Alto solutions (NGFW Prisma cloud Global protect) Illumio and Imperva WAF
- Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls
- Ability to work and support on Service management tools like Service Now.
- Experience in handling Incident management Change management problem management adherence to SLAs RCA etc.
Qualifications:
- Bachelors degree in Computer Science or related technology field preferred
- Minimum of 4 years of handson experience on Networking concepts and troubleshooting.
- Deep understanding of networking protocols (e.g. IPSEC HSRP BGP OSPF 802.11 QoS)
- Solid understanding of the OSI or TCP/IP model
- Handson experience with monitoring network diagnostic and network analytics tools
- CCNP or higher (CCIE and/or CISSP highly valued)
- Strong working knowledge of ITIL principles and ITSM
- Current understanding of industry trends and methodologies
- Outstanding verbal and written communication skills
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Cloud Administration CloudBased Service Management Cloud Engineering Cloud Infrastructure Cloud Infrastructure Architecture Design Cloud Infrastructure Optimization Cloud Migration Cloud Operations (CloudOps) Cloud Performance Optimization Cloud Service Delivery Cloud Strategy Communication Creativity Embracing Change Emotional Regulation Empathy Inclusion Infrastructure Management Infrastructure Performance Intellectual Curiosity Learning Agility 9 more
Desired Languages (If blank desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship
No
Government Clearance Required
No
Job Posting End Date
Required Experience:
Senior IC