Nurse Director

Provides direct leadership for a patient care department(s) or service line(s) and collaborates with other departments and other members of the health care team. The Director is responsible for the assigned unit(s) 24/7. Must utilize appropriate interpersonal/communication change management and leadership skills. Assures financial and outcomes accountability and technical expertise systematic performance improvement and appropriate strategic direction for the department(s.)Responsible for budgeting resource utilization human resource management functions. Develops plans implements and evaluates systems that improve organizational performance.

Essential Functions and Responsibilities

1. Strategic Direction:

• Identifies and acts on opportunities to gain competitive advantage and enhance organizational growth
• Develops and updates welldefined strategic plan (goals and objectives) that are congruent with nursing organizational goals and directions.
• Develops evidence based policies and procedures that are consistently applied and support the strategic plan of the organization.
• Enhances positive image of Navicent through community participation.

2. Results Accountability:

• Maintains an appropriate working environment where activities are planned and scheduled as well as assures proper distribution/utilization of personnel.
• Demonstrates a commitment to achieving organizational/departmental results via actions and behaviors.
• Holds employees accountable for doing their part to achieve results.
• Develops communicates implements and role models plans for ensuring compliance with internal and external accrediting/regulatory policies and procedures.
• Engages in selfperformance appraisal on a regular basis identifying areas of strength as well as areas for professional/practice development. Pursues formal education certification and other professional development opportunities.
• Obtains at least 12 hours of continuing education.

3. Process Improvement:

• Utilizes PI approach for process design and nurse sensitive indicators
• Assures regulatory quality control (QC) is completed/documented in a timely manner
• Uses an interdisciplinary and shared governance approach to resolving problems.
• Assures timely throughput patient processes via demonstration of pull behavior effective/ proactive discharge planning utilization of visual and RFID technology to enable communication and flow monitoring and intervening to assure appropriate turnaround times.

4. Change Management:

• Utilizes the change management process in implementing changes within the department service line or organization.
• Assists department/service line in adapting to changing environment while ensuring appropriate workflow and time frames.
• Actively participates in communicating and preparing employees for managing change utilizing a shared governance approach as appropriate.
• Participates in pilot studies to evaluate innovative processes and techniques.

5. Interpersonal/Communication:

• Utilizes and role models effective communication techniques to deliver timely information relative to quality of service goals and vision.
• Utilizes effective communication techniques through appropriate channels
• Values diversity of opinions perspectives and approaches and encourages others to do the same.
• Appropriately addresses controversial issues that are in the organizations best interest.
• Sets clear guidelines and expectations for staff.
• Establishes effective interpersonal relationships with all members of the health care team.
• Networks with peers at the local state and national levels through membership in professional organizations.
• Develops and implements customer (patient physician and staff) satisfaction/ utilization programs and corrective actions.
• Proactively interacts with patients and families to assure care meets expectations.

6. Financial Accountability:

• Participates in budget preparation
• Monitors expenditures against budget/reports. Justifies and takes corrective action when appropriate.
• Demonstrates understanding of budget process and utilizes appropriate resources
• Promotes and integrates efficient cost effective patient care delivery systems.
• Monitors & manages productivity to meet organizational percentile ranking as determined by the organization.
• Follows procedures for completing requisitions and projects.

7. Technical Expertise:

• Demonstrates competence/technical skills in specialty area maintaining pace with technology evidenced based practice and current health care trends.
• Assures that employees are competent in knowledge skill and technology to provide quality care.
• Shares knowledge and skills by participating in educational opportunities that address current evidencebased care strategies technological advances and other skills to promote quality in the delivery of services to patients.
• Effectively plans organizes evaluates and promotes safe therapeutically effective nursing care by demonstrating understanding of the legal scope of nursing practice as established by the Georgia Nursing Practice Act hospital policies professional experience and an established ANA Code of Ethics.
• Assures the environment is clean/presentable and that supplies/equipment are available and in working order.
• Assures compliance/ improvement in National Patient Safety Goals core measures and other outcomes relevant for unit(s)
• Maintains safe working environment for employees.

8. Leadership Skills:

• Effectively facilitates conflict resolution as indicated
• Addresses unacceptable behavior/deficiencies directly and quickly by providing necessary supervision counseling and feedback seeking winwin solutions.
• Proactively provides feedback to employees in order for them to perform effectively.
• Provides guidance and sets clear goals for group.
• Delegates authority and responsibility fairly and appropriately.
• Seeks opportunities to enhance employee morale productivity and cooperation.
• Encourages participation in Ladder certification committees councils community education and other professional opportunities.
• Consistently role models professionalism and Operation Excellence when dealing with difficult customers or situations.
• Addresses customer complaints by utilizing complaint/grievance policy.
• Assures the completion of timely and objective performance reviews to include mandatory and regulatory requirements.
• Demonstrates effective personnel management to include: (a) interviewing/ selection skills; (b) recruitment/ retention ; (c) accurate and timely completion of personnel paperwork; (d) mentoring staff ;(e) continuing education of unit/ service line staff to include clinical and leadership development; and (f) assures appropriate orientation that prepares staff for their specific duties and responsibilities.
• Demonstrates commitment and loyalty to the organization/department and encourages that behavior in others.
• Role models and assures staff demonstrate Commitment to Our Coworkers

competency in the following RN direct patient care major job functions:

• Assessment
• Nursing Diagnosis
• Outcomes Identification
• Planning
• Implementation
• Coordination of Care and Professional Models of Care
• Evaluation

competency in the following RN professional major job functions:

• Quality of care
• Education teaching community involvement
• Professional Development
• Collegiality
• Collaboration consultation resources and autonomy
• Ethics
• Research
• Leadership

11. Promotes the Magnet spirit by:

• Facilitating Unit Council or other forum that assures participation and involvement to improve patient care nursing practice and/or work environment
• Encouraging >75% participation in Nurse Satisfaction and other surveys
• Assuring quality research professional development and other magnet information visibly posted current and discussed at staff meetings
• Assures staff representation on appropriate PI projects committees and task forces
• Assuring nurse involvement in budget advocating for appropriate resources development of models of care innovation quality PI research EBP among others
• Timely submission of requested reports for various Councils Magnet interim report and redesignation
• Encouraging Clinical Ladder participation
• Promoting achievement of certification
• Assuring visibility and accessibility
• Assuring AHNs professional models of care are implemented and sustained
• Promoting the positive image of nursing
• Sharing Magnet successes with colleagues and staff nurses
• Educating and involving all disciplines in sustaining the Magnet environment

12. Assists in achieving unit quality scores which meet or exceed hospital/ national average for nursesensitive quality indicators such as skin breakdown falls and others as appropriate for the unit.

Education Training and Experience

• Must be a graduate of an approved school of professional nursing. BSN preferred.
• Minimum of four (4) years of nursing experience. Of the four (4) years of experience required two (2) years of experience in the area of specialty is preferred. Minimum of two (2) years of previous nursing experience in progressively responsible leadership roles.

Other Job Requirements Licenses Certifications

Current Registered Nursing License with Georgia Board of Nursing or Current Enhanced Nurse Licensure Compact (eNLC). Recommend certification in relevant Experience:

Director