Product Manager II - Market Facing AI (Work Remotely Anywhere in the U.S.)
Product Manager II - Market Facing AI (Work Remotely Anywhere in the U.S.)
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1 Vacancy
Job Description
Since 1998 Businessolver has delivered marketchanging benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easytouse solutions and communication tools to assist them in making wise and costefficient benefits selections. Founded by HR professionals Businessolvers unwavering serviceoriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
Product Manager (MarketFacing AI) Role & Responsibilities
Since 1998 Businessolver has delivered marketchanging benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easytouse solutions and communication tools to assist them in making wise and costefficient benefits selections. Founded by HR professionals Businessolvers unwavering serviceoriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
Product Management
Businessolver is committed to creating innovative products that empower our clients and their members (employees) with the tools they need to achieve success through HR benefits. As a MarketFacing Product Manager youll have a distinct opportunity to make an impact by developing experiences that span discovery all the way through retirement always keeping in mind what truly matters for customers and stakeholders throughout the transformation journey.
Were seeking a data driven decision maker who has a customercentric mindset and possesses an outcomeoriented approach for designing and deploying delightful end to end customer experiences.
The Gig
As a MarketFacing Product Manager you will play a pivotal role in shaping and executing BSCs product strategy by:
- Aligning Businessolvers mission and vision with customer success through strategic product work:
- Feature development: Identify and prioritize key product features that address customer needs.
- Growth initiatives: Drive strategies to expand the products market presence and drive business growth.
- Scaling efforts: Develop plans to effectively scale the product and support its growth.
- Expanding product market fit: Identify opportunities to enhance the products relevance and success in the market.
- Collaborating with the Research and Development teams to establish and execute a strategic experimentation process:
- Work closely with crossfunctional teams to create and execute experiments that inform product decisions and improvements.
- Delivering tangible value to current and future customers by leveraging datadriven insights and compelling storytelling throughout the entire product lifecycle from ideation to completion.
- Deepening engagement with existing markets and exploring new market opportunities to drive business growth.
- Utilizing your creativity to validate customer needs and develop innovative solutions that exceed customer expectations on multiple levels.
- Building exceptional customer experiences focused on delivering measurable outcomes and enhancing customer satisfaction.
We are seeking a highly analytical and customercentric Product Manager who can make datadriven decisions and has a proven track record of designing and deploying endtoend customer experiences that delight. If you possess a strategic mindset thrive in a collaborative environment and are passionate about creating exceptional products we would love to hear from you.
Product Manager MarketFacing Responsibilities
- Lead the endtoend product development process including strategy formulation and oversee redesign efforts from conception to postmarket launch.
- Establish and maintain a comprehensive 2 to 3 year product roadmap aligning it with business objectives and market needs.
- Collaborate closely with Technical Product Managers to gather and elicit business requirements for postlaunch outcome monitoring based on key performance indicators (KPIs).
- Drive growthoriented product work by implementing closed loop feedback loops such as conducting content and collateral experiments to drive desired user behaviors or outcomes.
- Identify and implement process improvements that enhance the endtoend product experience and contribute to overall growth.
- Proactively explore new product markets and features through continuous ideation and innovation.
- Determine customer needs and desires by conducting the necessary research to gather market information and ensure customercentric product development.
- Manage and evolve KPIs across the product line to measure product effectiveness and align it with business goals.
- Evaluate market competition by conducting thorough comparisons of the companys products against competitors offerings.
- Provide valuable insights and data for product line communications defining clear objectives for product marketing and communication strategies.
- Make informed recommendations regarding product pricing by leveraging market research data and considering cost factors.
- Collaborate closely with marketing and sales teams to ensure product success and drive market growth.
Requirements
- 3 years business analysis or product management experience
- 2 years Healthcare or Insurance
- 2 years of experience in Research and Development for software products (ideal but not a hard requirement)
- Bachelors degree in a relevant field (e.g. business computer science engineering) is required. Advanced degree or MBA is a plus.
- Proven experience as a Product Manager with a focus on marketfacing products.
- Excellent verbal and written communication skills to work effectively with crossfunctional teams.
- Strong strategic thinking and organizational skills and a track record of developing and executing successful product strategies.
- Excellent analytical and problemsolving abilities with a datadriven approach to decisionmaking.
- Knowledge of agile development methodologies and product lifecycle management.
- Familiarity with market research techniques and competitive analysis.
- Ability to thrive in a fastpaced dynamic environment and adapt to evolving market trends.
- Proven ability to influence crossfunctional teams without formal authority.
Other Compensation: If this position is fulltime or parttime benefit eligible you will receive a comprehensive benefits package which can be viewed here: Businessolver Way
Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference we want to hear from you!
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls.
(Applicable to all roles at an AVP DIR VP Head Of or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
#LIRemote
Required Experience:
IC
Employment Type
Full Time
