Description
Position Title: Relief Counselor
Program/Dept:Hawthorne House (Transitional Residential Treatment Facility)
Reports to: Program Director
Classification:Relief On Call NonExempt
Compensation:$24.84 hourly (NonBenefited Position)
*Internship supervision hours available.
About Us:Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment and wraparound services delivered through evidencebased wholeperson care. Founded in 1964 Caminars vision is to be a beacon of safety compassion and fulfillment supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidencebased wholeperson care.
Caminar values diversity. People of all races ethnicities countries of origin faiths abilities sexual orientations and gender identities are welcome here.
Position Summary:Under supervision of the Program Director or Assistant Director Relief Counselors who replace regular Counselors in their absence or who supplement the counseling staff provide support and assistance to clients through individual and group counseling in a crisis or transitional residential treatment program. Relief Counselors work as needed to relieve fulltime staff. Applicants must be available for evening overnight and weekend shifts. The ability to work several shifts per week is also strongly preferred. Relief counselor is responsible for reporting work availability on a weekly basis to the Assistant Director or his/her designated representative.
Essential Duties & Responsibilities:
- Responsible for reporting work availability on a weekly basis to the designated program representative. Must be regularly available to work day evening overnight and weekend shifts as needed.
- Develop and maintain a respectful caring tolerant ethical and empowering relationship with all individuals served.
- Establish and maintain clear and effective communications with clients ensure that their needs are met assist them in the development and implementation of their treatment plans and prepare them for the next level of care or other discharge options.
- Monitor and document clients intake of psychiatric medications and ensure that medications are handled and stored in accordance with established program procedures and licensing regulations; regularly review medication logs to ensure that they are accurate and complete.
- Document clients progress in program charts and conduct regular chart reviews in accordance with established program procedures.
- Assist program management in ensuring compliance with all agency policies and procedures contractual agreements licensing and certification requirements and local state and federal laws and regulations.
- Provide onetoone and group counseling to program clients as assigned and as necessary.
- Provide accurate timely and complete transfer of program and client information to other staff as they begin their shift.
- Assist program management with ongoing development implementation evaluation and refinement of documented curriculum in support of all classes and groups provided.
- Conduct educational classes for program participants as assigned ensuring that the curriculum for such classes is documented regularly updated improved and expanded.
- Provide crisis intervention as necessary.
- Perform client intake interviews and assessments as assigned.
- Remain alert and perform job functions as assigned and as necessary during awake overnight shifts.
- Orient new clients to the program or when possible enable other clients to orient new clients.
- Coordinate client treatment and rehabilitation among all those involved including therapists other providers and family members.
- Maintain and safeguard client monthly allowance accounts petty cash funds and program funds. Provide accurate monthly accounting of these funds and ensuring that they balance properly and that all receipts are submitted to the corporate office in a timely manner.
- In conjunction with all other program staff members actively participate in the effort to ensure that the facility environment is homelike clean safe attractive and comfortable at all times. Notify program management of all needs for repair or maintenance of the facility or program vehicles involving clients when appropriate.
- Assist program management to create and maintain a safe and professional working environment free of hostility harassment and discrimination.
- Facilitate and lead structured program activities as assigned.
- Educate clients about and enable them to make use of free and lowcost community resources for social and recreational use as well as service resources such as AA and NA.
- Participate in staff meetings and attend other meetings as assigned.
- Attend and participate in regularly scheduled supervisions sessions.
- Attend training events as assigned completing a minimum of twenty (20) hours of inservice training annually.
- Assist program management in maintaining the program budget by carefully managing resources and by exploring and recommending cost saving measures and approaches to service delivery.
- Establish and maintain productive working relationships with funding agency representatives referral sources neighbors merchants police and others with whom the program interacts.
- Assist clients with room maintenance laundry meal planning and preparation shopping and cooking.
- Participate in promoting a safe healthy and clean working environment at all times consistent with applicable laws industry standards and the agencys own Health & Safety Program.
- Complete and submit accurate time sheets and absence reports to program management in a timely manner.
- Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
- Drive own or agency vehicle to transport clients and on various errands as required; documenting and reporting mileage according to agency procedures so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
- Actively nurture and advance the cooperative harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organizations mission philosophy policies and procedures.
- Perform other related duties responsibilities and special projects as assigned.
Qualifications Skills & Abilities:
- Must be passionate about Caminars mission.
- Must be available to work evening overnight and weekend shifts on a short notice and to work overtime when required. Ability to keep a flexible work schedule is therefore essential.
- High School Diploma or GED is required. BA in psychology or related field is strongly preferred.
- A minimum of one year full time experience or its part time equivalent working in a program serving persons with mental disabilities is preferred. Such experience must be in the direct provision of services to clients.
- Experience in psychiatric rehabilitation preferably in a social rehabilitation environment is preferred.
- Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred.
- Ability to maintain a high level of confidentiality a professional demeanor and to represent the organization in a positive manner at all times.
- Must demonstrate acceptable level of maturity good judgment and emotional stability.
- Problem solvingidentifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
- Customer Servicemanages difficult customer situations responds promptly to customer needs and solicits customer feedback to improve service.
- Oral and written communicationspeaks clearly and persuasively in positive or negative situations demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
- Quality managementlooks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
- Planning/organizingprioritizes and plans work activities uses time efficiently and develops realistic action plans.
- Adaptabilityadapts to changes in the work environment manages competing demands and is able to deal with frequent change delays or unexpected events.
- Dependabilityis consistently at work and on time follows instructions responds to management direction and solicits feedback to improve performance.
- Safety and securityactively promotes and personally observes safety and security procedures and uses equipment and materials properly.
- Must be a dynamic selfstarter with demonstrated ability to work independently on special projects.
Physical Environmental and Mental Requirements:
- Physical: Occasionally required to push/pull objects up to 50 lbs and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing writing etc. Must be able to walk stand sit for extended periods.
- Sensory: Frequently required to read documents written reports and plans. Must be able to distinguish normal sounds with some background noise as in answering the phone interacting with residents and staff etc. Must be able to speak clearly and understand/be understood using the English language.
- Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 2045 minutes at a time. Frequently required to understand and relate to specific ideas several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
- Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances dust and loud noises.
- Equipment: Frequently required to use a computer phone and fax machine.
Special Requirements:
- Must be able to meet and receive a criminal records clearance as required by Title XXII other licensing regulations and Caminar practices.
- This position may require occasional driving. A valid California driver license and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements. Personal auto insurance and reliable personal vehicle may be required and in all cases are strongly preferred.
- Must be able to pass post offer preemployment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
- Must obtain and maintain First Aid and CPR certification.
Caminar is a leader in providing evidencebased mental health and substance use treatment services in Northern California. We are an equal opportunity employer. For more information please visit our website at