Country Call Center Operator
Country Call Center Operator
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Position & Grade CRE (English & Hindi (Mandatory) Punjabi / Gujarati (Core) Experience Required At least 2 years with 1 year minimum in Outbound Location Gurgaon Reporting to Team Leader
Job Purpose:
Calling fresh leads & follow up clients and make sure the desired number of visits of the client to our clinic with complete coordination with clinical or field team on daily/ weekly & Monthly basis.
Job Specification:
- Daily calling on Dialer and Manual & predictive calling which will be around 150dialed minimum & 80 connected minimum in a day.
- Make calls to clients both Fresh and Follow ups to convince them for hearing checkup & hearing aid trial with accurate valid and complete information.
- Daily and timely reporting.
- Maintaining client information in excel and CRM.
- Daily coordination with our clinical and field team to ensure the work is completed on time.
- Contribute to team effort by accomplishing result by achieving Daily/Monthly target. Targets keeps on varying month on month.
Job Qualifications:
Minimum Educational Qualification: Bachelors
Work Experience of min. 2 years in the same field of Tele sales (Inbound Out bound) with minimum 1 year of Outbound.
Skill Set Requirements:
- Persuasive Speaking Skills Tone/Pitch should be polite.
- Patience & Effective Listening Ability
- Phone Skills / Etiquettes Attentiveness
- Be Empathetic. Willingness to understand and resolving or addressing customers queries (problem solving skills)
- Sales Oriented with a focus on Customer Service
- Should not sound overly aggressive while speaking.
Employment Type
Full-Time
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