Care Coordinator / Medical Office Assistant - HYBRID
Care Coordinator / Medical Office Assistant - HYBRID
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Job Description
Posting Date
05/05/2025123 Northridge StMarshfieldWisconsin54449United States of AmericaIt takes a Village to care for our patients and as a Care Coordinator (CC) you will be at the heart of all the action. Our CCs work together as a team to facilitate the planning and organizing of all critical activities for our patients. The patients we care for are some of the most complex patients and need an excellent care team to help manage their chronic conditions. The Care Coordinator works closely with our Nurse Practitioners RN Case Managers to make sure our patients receive the highest quality care.
LOCATION:
Commute to multiple Davita clinics and partner practices from Eua Claire to Marshfiled.
Maximum commute from/to centrally posted location is 90 minutes
Mileage is reimbursed MUST have reliable transportation
Position Details:
Working in clinic 23 days per week working remotely the remaining day(s)
FullTime Monday through Friday schedule
Daily Start time between 7:00 and 8:00AM Must be able to provide flexibility when needed
Responsibilities:
Completes nonclinical screenings and escalates as needed.
Helps identify eligible resources for patients
Navigates resources for patients
Assists with the referral process & coordinates provider appointments
Assist the clinical team with moving the patient through the continuum of care by communicating with and completing tasks as directed.
Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms gathering clinical information initiating the process of completing a chart and appointment scheduling.
Communicate directly with patients on a timely basis for all scheduling requirements.
Maintain accurate and complete documentation of records. Forms are fullycompleted legible have no unapproved abbreviations and have the proper signatures.
Ensure that documents get to appropriate parties promptly without compromising confidentiality or patient privacy procedures.
Demonstrate exceptional twoway communication using clear and wellorganized oral and written techniques.
Act in accordance with the DaVita mission and values to deliver high quality care to our patients.
Qualifications:
High school diploma or GED required
At least two (2) years of experience in a professional office environment preferred
Ability to work with and resolve confidential information and/or issues using discretion and judgment
Excellent verbal communication skills over the phone
Proficiency with Microsoft Office/Excel/Outlook
Prior experience working with Electronic Medical Records systems preferred
Commitment to service excellence and patient satisfaction
Excellent verbal and written communication skills
Ability to work autonomously
Preferred Qualifications:
13 years clinical medical office experience
CNA MA experience is a plus
Experience coordinating care for a patient (e.g. referrals ACO care management etc.)
Experience navigating insurance payors
Experience working in direct patient care/support
Experience working in a medical office environment
Our Core Values:
Service Excellence
Integrity
Team
Continuous Improvement
Accountability
Fulfillment
Fun
What Well Provide:
More than just pay our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical dental vision 401(k) match paid time off PTO cash out
- Support for you and your family: Family resources EAP counseling sessions access Headspace backup child and elder care maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers ondemand virtual leadership and development courses through DaVitas online training platform StarLearning.
#LITS2
At DaVita we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our Village so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$18.50$27.00 / hourCompensation for the role will depend on a number of factors including a candidates qualifications skills competencies and experience. DaVita offers a competitive total rewards package which includes a 401k match healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek ageidentifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Required Experience:
IC
Employment Type
Full-Time
