Manager of Payroll
Manager of Payroll
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Job Description
Job Title: Manager of Payroll
Department: HR Operations
Location: Grand Rapids MI
About Acrisure
A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cuttingedge technology and toptier human support together it connects clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.
In the last eleven years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.
Job Summary:
This position is responsible for leading and managing our dynamic payroll team to ensure efficient timely and compliant payroll service deliverables. The Manager Payroll will lead the charge in providing outstanding customer service to our existing and newly acquired Agency Partners. This position works as a key member of the Corporate Human Resources Leadership and Operations Team.
Responsibilities:
Team Leadership & Development:
Supervise and mentor the payroll team fostering a culture of accountability service excellence and continuous learning
Identify skill gaps and provide ongoing training and development to ensure team readiness and performance
Subject Matter Expertise:
Own payroll processes within Workday ADP ServiceNow and other payroll related technology
Manage and coordinate the work of the Payroll department to ensure accuracy and compliance. Payroll responsibilities include but are not limited to:
New agency payroll implementations
Processing of payroll for employees within multiple payroll frequencies
Mutlistate payroll processing
Ongoing payroll support of the organization
End to end payroll tax processing
Provide concierge service by overseeing and managing the timeliness of daily communication between HR Associates Finance HR Business Partners Acrisure Partners other vendors and employees. Uses judgement to escalate matters when necessary
Cross Functional Collaboration:
Partner closely with key stakeholders in HR Operations HR Compliance Finance Enterprise Applications and others to ensure proper policy and practices align with business objectives
Maintain relationships with external vendors and ensure necessary data connectivity is achieved for accuracy
Metrics & Reporting:
Identify maintain and develop metrics used to drive business decisions
Establish and monitor service delivery metrics and KPIs to measure team performance and inform operational decisions
Process Improvement & Automation:
Identify optimal solutions that meet the needs of the payroll functions by recommending process improvements system enhancements and alternatives based on specific needs while understanding best practices and risk mitigation
Collaborate with the HR Operations Enablement team to execute change initiatives and system upgrades
Remain informed of federal state and local requirements and regulations interpreting and applying best practice to meet unique business needs
This description is not meant to be allinclusive and may be modified from time to time at the discretion of management.
Requirements:
Ability to organize and manage multiple priorities effectively
Excellent written and verbal communication skills
Excellent problemsolving and analytical skills and decisionmaking skills with the ability to drive process improvements and automation.
Proficiency in Microsoft 365 software (Word Excel PowerPoint etc)
Ability to positively interact with all levels
Ability to work independently while also being able to contribute to a collaborative environment and provide and take direction
High level of discretion and confidentiality
Ability to lead and develop team and influence others
Excellent customer service skills
Demonstrated attention to detail and ability to produce accurate quality work
Education/Experience:
Bachelors Degree in Human Resources Accounting or related field or recognized equivalent in education and experience required or equivalent education and experience
Minimum of 5 years of experience managing processing and/or leading the payroll function in a multistate environment required
Minimum 4 years experience of leadership required
Workday and ADP experience preferred will consider experience with other HCM Systems
In depth knowledge of federal state and local payroll tax requirements
Experience managing multiple employment entities
Experience with domestic and international payroll processing
CPP Certification preferred
This role follows a hybrid work schedule with the expectation of four days per week in the office and one day remote. Candidates should be comfortable with an onsite presence to support collaboration team leadership and crossfunctional partnership.
Benefits & Perks:
Competitive compensation
Industry leading healthcare
Savings and Investments
Charitable Giving Programs
Offering Hybrid Work Options
Opportunities for Growth
Parental Leave
Generous Time Away
Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.
To learn more visit or follow us on LinkedIn.
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Required Experience:
Manager
Employment Type
Full-Time
