Senior Network Services Specialist
Senior Network Services Specialist
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$ 67000 - 113000
1 Vacancy
Job Description
Discover. A brighter future.
With us youll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win We Get Better Every Day & We Succeed Together. And we mean it we want you to grow and make a difference at one of the worlds leading digital banking and payments value what makes you unique so that you have an opportunity to shine.
Come build your future while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What Youll Do
Responsible for providing Financial and Operational support to our clients and business partners on the DCIs Settlement systems. Responsible for completing daily operational controls ensuring our settlement systems balance participant configuration and maintenance on our core applications maintaining current control process documentation problem determination resolution of imbalances and customer inquiries.
Actively manages and escalates risk and customerimpacting issues within the daytoday role to management.
How Youll Do It
- Manages the daily DCI System Balancing duties ensures Settlement balances daily. Reviews and signoffs Banking & Financial reconciliations daily engaging Treasury and Accounting Services team as required. SME on the Settlement systems building relationships with existing and potential customers including Business Partners.
- Researches and resolves daily Settlement discrepancies Production issues and customer inquiries engages Business Partners to help resolve customer needs.
- Manages the configuration of the DCI Participants on the Core Application systems ensuring our participants are boarded on a timely basis and tables maintained accurately.
- Leads and mentors DCI Settlement team members to provide premier customer service and quality delivery within SLAs. Provides cross training on all team functions to ensure no single point of failure. Oversees team workload and delegate as required.
- Maintains Process Documentation effective Business Controls and provide continuous process improvement on the DCI Balancing functions.
Qualifications Youll Need
Minimum Requirements
- Bachelors Business Administration and Management; Information Technology; Finance Engineering Social Sciences or related
- 4 years Product Owner Business Analyst Customer Service and Relationships IT or related
In Lieu of Education Experience
- 6 years Product Owner Business Analyst Customer Service and Relationships IT or related
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal state and local laws:
- Primarily remain in a stationary position.
- No required movement about the work environment to complete the major responsibilities of the job.
- Primarily performed indoors in an office setting.
- Ability to operate office equipment such as but not limited to computer telephone printer and calculator.
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a fulltime basis.
Application Deadline:
The application window for this position is anticipated to close on May122025. We encourage you to apply as soon as possible. The posting may be available past this date but it is not guaranteed.Compensation:
The base pay for this position generally ranges between $67000.00 to $113000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors such as but not limited to geographical location relevant experience education and skill level may impact the pay for this position.Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical Dental Vision & Health Savings Account
Short and Long Term Disability Life and Accidental Death & Dismemberment insurances
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at .
What are you waiting for Apply today!
All Discover employees place our customers at the very center of our deliver on our promises to our customers each of us contribute every day to a culture that values compliance and risk management.
Discover is an equal opportunity employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability protected veteran status or other legally protected status. (Know Your Rights)
Discover complies with federal state and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position to complete an application and/or to participate in an interview please email .Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicants qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check and we follow all applicable local laws including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.
Required Experience:
Senior IC
Employment Type
Full-Time
