Area Manager, AMZL, Trans Vol
Area Manager, AMZL, Trans Vol
Posted on :
09-05-2025
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1 Vacancy
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Job Description
Area Manager AMZL Trans Vol refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. EU Trans Vol is a key strategic initiative with a vision to transform the way AMZL executes route planning labor planning and last mile onroad delivery experience. This is a chance to support a rapidly evolving part of AMZL taking the lead in developing a bestinclass operation to make effective realtime decisions to maximize customer and driver experience through effective route planning. As a Area Manager you will lead a team to drive performance and ensure standard processes are followed for all the daily tasks. You will be responsible for building processes systems and mechanisms to schedule tens of thousands of packages across multiple Delivery Stations daily. You will drive execution and efficiency through datadriven decisionmaking and analytical problemsolving. You will be accountable for cost customer experience and delivery partner experience both in daily execution and longterm stepfunction improvements. Additional responsibilities include coaching and mentoring the team nurturing positive employee relations and building leadership bench strength within the organization.
Key job responsibilities
Managing daily operations of the team ensuring all the required tasks are executed on time adhering to the standard practices.
Monitor and report on daily and weekly performances.
Deep dive on trends identify the gaps in performance metrics and take corrective actions.
Execute best practices that improve customer cost and delivery partner outcomes.
Develop processes and systems to achieve metrics often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.
Create and drive scalable standard work that enables remote support of a complex business area.
Proactively identify and lead process improvement initiatives though quantitative analysis and datadriven decision making.
Create manage support recognition and communication programs for the team.
A day in the life
This position is officebased.
As an Area Manager you will work across the EU in a crossfunctional environment with the Supply Chain Distribution Centers and Ground Transportation teams in order to support our daytoday operations to ensure the timely delivery of Heavy/Bulky shipments to our customers.
About the team
Within the Intra Week Volume Planning team your role will be focus on the AMZL lastmile playing a key role in our delivery stations operative supporting all EU countries.
Has knowledge and experience in directtocustomer fulfillment operations as well as excellent technical problemsolving and communication skills.
Experience defining projects collecting requirements designing process solutions.
A forward thinker with an ability to manage high levels of ambiguity and thrive on change.
Qualifications in Engineering Operations or analytics related fields.
Excellent written and verbal communication skills in English.
Ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers.
Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills.
Ability to change and adapt as our business grows and you must adapt to changes in management.
Excellent customer service skills and interpersonal skills.
Direct management experience for employees and their performance.
Willingness to work flexible schedules/shifts/areas.
Bachelors or Masters degree in Engineering Operations or an analytic related field.
Management experience in a manufacturing production or distribution environment.
Experience leading process improvements through Lean process Kaizen and Six Sigma.
Thrive in an ambiguous environment create project plans and meet deadlines.
Strong communication skills in English (public speaking and writing).
Working knowledge of SQL / ETL and visualization tools like tableau.
An ability and interest to work in a fastpaced and rapidlychanging environment.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Managing daily operations of the team ensuring all the required tasks are executed on time adhering to the standard practices.
Monitor and report on daily and weekly performances.
Deep dive on trends identify the gaps in performance metrics and take corrective actions.
Execute best practices that improve customer cost and delivery partner outcomes.
Develop processes and systems to achieve metrics often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.
Create and drive scalable standard work that enables remote support of a complex business area.
Proactively identify and lead process improvement initiatives though quantitative analysis and datadriven decision making.
Create manage support recognition and communication programs for the team.
A day in the life
This position is officebased.
As an Area Manager you will work across the EU in a crossfunctional environment with the Supply Chain Distribution Centers and Ground Transportation teams in order to support our daytoday operations to ensure the timely delivery of Heavy/Bulky shipments to our customers.
About the team
Within the Intra Week Volume Planning team your role will be focus on the AMZL lastmile playing a key role in our delivery stations operative supporting all EU countries.
Has knowledge and experience in directtocustomer fulfillment operations as well as excellent technical problemsolving and communication skills.
Experience defining projects collecting requirements designing process solutions.
A forward thinker with an ability to manage high levels of ambiguity and thrive on change.
Qualifications in Engineering Operations or analytics related fields.
Excellent written and verbal communication skills in English.
Ability to communicate effectively and build partnership relationships with both agency management representatives and their delivery providers.
Experience with performance metrics and process improvement with demonstrable problem solving skills and analytical skills.
Ability to change and adapt as our business grows and you must adapt to changes in management.
Excellent customer service skills and interpersonal skills.
Direct management experience for employees and their performance.
Willingness to work flexible schedules/shifts/areas.
Bachelors or Masters degree in Engineering Operations or an analytic related field.
Management experience in a manufacturing production or distribution environment.
Experience leading process improvements through Lean process Kaizen and Six Sigma.
Thrive in an ambiguous environment create project plans and meet deadlines.
Strong communication skills in English (public speaking and writing).
Working knowledge of SQL / ETL and visualization tools like tableau.
An ability and interest to work in a fastpaced and rapidlychanging environment.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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