Technical Scrum Master

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Job Title

What does a successful Technical Scrum Master do at Fiserv

We are seeking a highly skilled Technical Scrum Master with business analysis experience to join our OpenFX engineering team. This role combines business analysis expertise with Agile leadership to drive process improvement. The ideal candidate will work closely with stakeholders to gather and refine business requirements while also facilitating Agile practices to ensure successful project delivery.

What you will do:

• Facilitate Agile ceremonies such as daily standups sprint planning sprint reviews and retrospectives
• Remove impediments that hinder team progress and promote a culture of continuous improvement
• Track and report on team velocity sprint progress and Agile metrics to stakeholders
• Act as a servant leader fostering collaboration and communication between business and technical teams
• Collaborate with stakeholders to gather analyze and document business requirements user stories and acceptance criteria
• Conduct gap analysis and impact assessments to understand business needs and recommend effective solutions
• Define and manage the product backlog ensuring alignment with business objectives.
• Create and maintain detailed documentation including functional specifications workflows and process maps

What you will need to have:

• 6 years of experience as a Technical Scrum Master with a strong knowledge of the software development lifecycle and Agile frameworks such as Scrum Kanban SAFe
• 4 years of experience with Jira and Confluence
• 4 years of experience with process modeling data analysis and reporting tools
• 4 years of stakeholder management excellent communication and facilitation skills
• Bachelors degree in business IT or a related field or an equivalent combination of education work and/or military experience

What would be great to have:

• Certified Scrum Master (CSM) Professional Scrum Master (PSM) or equivalent certification
• Certified Business Analyst Professional (CBAP) or PMIPBA
• SAFe Agilist (SA) or other Agilerelated certifications

Important info about this role:

• Were better together. This role is fully onsite.
• In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
• This is a fulltime directhire position and no contract options for unsolicited agency submissions will be considered.

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This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).

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Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

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