drjobs AWS Team Lead, Development

AWS Team Lead, Development

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1 Vacancy
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Job Location drjobs

Austin, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.

TTEC Digital is seeking a AWS Team Lead Development to join our AWS Partner Practice. This is a remote role based in the United States.

The TTEC Digital AWS Partner Practice is comprised of 150 brilliant technical experts has received numerous bestinclass awards from AWS was the first signed Amazon Connect partner globally. It delivered over 500 AWS customer launches which improved the customer experience for more than 3.5 million conversations to date.

As the AWS Team Lead Development working remotely in the US you will provide the vision execution and direction to implement strategies processes and technologies that deliver a bestinclass customer experience.

Our AWS Practice teams function as autonomous units working with multiple clients at any given time. Developer teams consist of three to four developers including the team lead and a project manager. After receiving SOWs and rough requirements from our sales team the Team Lead works with the PM on the team to perform detailed discovery and to plan out the sprints of the project alongside the clients product owners. Our teams are treated as a group of equals but the lead has the final say and responsibility for the technical decisions made on a project. As such the lead must be able to handle professional conflict in a way that is productive and edifying not destructive to the morale of their teammates. Reporting to the Technology Manager the Team Leads are expected to contribute to Best Practice Documentation within the organization.

Our AWS Practice solutions include an everevolving field of AWSfocused contact center implementations and the Lead is expected to stay current on the latest and greatest from Amazon as well as the broader industry. The Team Lead will ensure our team continues to polish our practice to deliver faster with higher quality and better performance for our clients.

What You Will Be Doing:


    • While our Lead AWS Developers are the most senior developers on their team they function as architects who still write code. While each day is different daily responsibilities include but not limited to the following:
    • Morning meetings with our internal team and clients
    • Requirements analysis and design conversations are conducted when you have a new project starting.
    • Working on issues in Jira with your team building systems creating CloudFormation/Serverless templates to deploy resources etc.
    • Helping team members with struggles in AWS Architecture code and in teamwork.
    • Studying new AWS Services tools or even new languages to address project needs.
    • You need to be ready to learn quickly!

What You Bring to The Role:









Employment Type

Full-Time

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