Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailDo you want to work with technical support while developing your customer service and soft sales skills Our client is looking for Norwegianspeaking candidates to join their team in Warsaw Poland!
Become part of a growing team providing 1st and 2nd line support to customers in an onsite setting. From resolving billing and technical issues to engaging in soft sales this role offers a varied and rewarding experience.
About the company
The company is a global leader in customer experience solutions and technology serving iconic brands across the world. With over 300000 staff operating in more than 40 countries they are known for transforming customer experience through innovative and personalized solutions. The company fosters a supportive inclusive and dynamic work environment focused on continuous learning and development.
What will you do
Provide 1st and 2nd line technical support to customers
Troubleshoot billing and technicalissues
Deliver excellent customer service via multiple channels
Engage in soft sales by recommending products and services
Meet assigned sales and customer satisfaction targets
Maintain professional communication in Norwegian and English
Work fulltime across flexible shifts including some weekends
Candidate profile
C1 level proficiency in Norwegian strong B2 level in English
Strong technical skills and problemsolving ability
Comfortable with soft sales and meeting sales targets
Confident communicator with persuasive abilities
Financially prepared to relocate to Poland
Flexibility to work across various shifts including weekends
Employer offers
Fulltime position (40 hours/week MonSun shifts)
Onsite work in a modern Warsaw office
3month probation followed by a 12month contract
Relocation package: Flight tickets 1 week hotel stay (twin room)
Inclusive and international work environment
About Warsaw
Warsaw the capital of Poland combines rich history with modern urban life. A vibrant city with a growing expat community affordable living and great infrastructure Warsaw offers a dynamic lifestyle excellent transport links and a thriving tech and business scene.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordicspeaking talents with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 5400 candidates secure their dream jobs.
Full-Time