Senior UX Designer, Amazon Delivery Experience
Senior UX Designer, Amazon Delivery Experience
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 127100 - 211600
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
At Amazon Delivery Experience were driven by a passion for innovation and customercentric design. Our Amazon Shipping team is boldly reimagining the experiences of shippers worldwide leveraging Amazons own proven logistics network to enable exceptional delivery experiences for their customers. Were seeking a growthminded Senior UX Designer to shape pioneering solutions that redefine how packages are seamlessly shipped and delivered to customers across the globe. As a key member of our team youll have the unique opportunity to make a lasting impact on the future of logistics by creating intuitive usercentric experiences that delight shippers and their customers alike.
To succeed in this role you are:
* Creative curious and show a strong bias for action to deliver results
* Experienced in developing and launching innovative solutions
* Skilled at balancing customer needs with business constraints
* Proactive in driving alignment through effective communication and relationshipbuilding
If youre passionate about solving complex puzzles thrive in ambiguity and are excited by the prospect of transforming an entire industry through design we want to hear from you.
Key job responsibilities
* Lead endtoend design projects that solve complex logistics challenges for shippers
* Partner with product engineering and business stakeholders to define problems opportunities and solutions
* Create service blueprints and object model diagrams to map complex systems and identify opportunities for innovation
* Create user flows wireframes and highfidelity designs that balance customer needs with business goals
* Conduct user research to deeply understand shipper needs and inform design solutions
* Drive decisions through objective data including market analysis customer insights and business requirements
* Mentor other designers and elevate the overall quality of design across the team
* Champion design thinking and usercentered methodologies across the organization
* Drive innovation through rapid prototyping and iterative design approaches
A day in the life
Your day might include facilitating a design thinking workshop mapping service blueprints collaborating on user research creating prototypes for new features mentoring designers and syncing with crossfunctional partners to align on product strategy. Youll leverage your expertise in UX best practices and your understanding of the shipping industry to simplify complex logistics processes.
About the team
Were an innovationfocused team within Amazon Delivery Experience tackling some of the most complex systems in logistics. Collaborating with worldclass engineers product managers and business leaders we push the boundaries of whats possible in the world of shipping and delivery. Youll have the autonomy to explore bold ideas rapidly prototype solutions see your designs come to life in a fastpaced highimpact environment and collaborate with dozens of designers and researchers across our Amazon Delivery Experience team.
Have an available online portfolio
Experience working with stakeholders to plan and execute programs that are strategic in nature
Experience in delivering design solutions for projects of large scope and complexity
Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Knowledge of usability principles and techniques
Knowledge of best practices for information architecture and design
6 years of design experience
Experience with UX design of complex workflows
Experience designing and prototyping with tools such as Sketch Photoshop Illustrator InVision or similar
Experience with handson visual design
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
To succeed in this role you are:
* Creative curious and show a strong bias for action to deliver results
* Experienced in developing and launching innovative solutions
* Skilled at balancing customer needs with business constraints
* Proactive in driving alignment through effective communication and relationshipbuilding
If youre passionate about solving complex puzzles thrive in ambiguity and are excited by the prospect of transforming an entire industry through design we want to hear from you.
Key job responsibilities
* Lead endtoend design projects that solve complex logistics challenges for shippers
* Partner with product engineering and business stakeholders to define problems opportunities and solutions
* Create service blueprints and object model diagrams to map complex systems and identify opportunities for innovation
* Create user flows wireframes and highfidelity designs that balance customer needs with business goals
* Conduct user research to deeply understand shipper needs and inform design solutions
* Drive decisions through objective data including market analysis customer insights and business requirements
* Mentor other designers and elevate the overall quality of design across the team
* Champion design thinking and usercentered methodologies across the organization
* Drive innovation through rapid prototyping and iterative design approaches
A day in the life
Your day might include facilitating a design thinking workshop mapping service blueprints collaborating on user research creating prototypes for new features mentoring designers and syncing with crossfunctional partners to align on product strategy. Youll leverage your expertise in UX best practices and your understanding of the shipping industry to simplify complex logistics processes.
About the team
Were an innovationfocused team within Amazon Delivery Experience tackling some of the most complex systems in logistics. Collaborating with worldclass engineers product managers and business leaders we push the boundaries of whats possible in the world of shipping and delivery. Youll have the autonomy to explore bold ideas rapidly prototype solutions see your designs come to life in a fastpaced highimpact environment and collaborate with dozens of designers and researchers across our Amazon Delivery Experience team.
Have an available online portfolio
Experience working with stakeholders to plan and execute programs that are strategic in nature
Experience in delivering design solutions for projects of large scope and complexity
Experience acquiring user data (e.g. conducting usability studies performing user research) and creating personas and journey maps
Knowledge of usability principles and techniques
Knowledge of best practices for information architecture and design
6 years of design experience
Experience with UX design of complex workflows
Experience designing and prototyping with tools such as Sketch Photoshop Illustrator InVision or similar
Experience with handson visual design
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127100/year in our lowest geographic market up to $211600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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