Associate Director Program Manager - Supply Chain
Associate Director Program Manager - Supply Chain
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Job Description
Our Opportunity:
Chewy is seeking an AD Program ManagerSegmented Supply Chain to serve as the operational general manager for our Equine Feed and Exotics segment. In this highimpact role you will own and drive endtoend operational execution and performance. Youll be accountable for instock management inbound logistics fulfillment center (FC) execution Delivery Experience (DEX) and lastmile customer delivery outcomes. This leader will partner crossfunctionally with Category Management Supply Planning FC Operations Logistics Transportation Finance HR and Technology to ensure seamless performance across the entire customer journey. Does this sound like you If so we would love to hear from you! Come join the Pack!
What Youll Do:
- Serve as the operational GM for the Equine Feed and Exotics segment owning all daytoday execution and longterm operational health.
- Drive instock performance through deep alignment with forecasting replenishment and vendorfacing supply teams.
- Lead DEX and delivery experience initiatives tailored to the unique characteristics of largeformat and specialty product shipping.
- Partner with FC Operations to ensure warehouse handling and throughput readiness especially for bulky or regulated products.
- Coordinate inbound logistics execution ensuring timely PO routing freight optimization and carrier performance.
- Own finalmile performance focusing on service levels transit time compliance and delivery quality.
- Craft and operationalize segmentspecific SLAs packaging standards and fulfillment routing strategies.
- Act as the voice of operations in executivelevel decision making for the segment reporting KPIs and resolving critical issues.
- Partner with Product and Tech teams to identify and implement tools and process automation that improve visibility and efficiency.
What Youll Need:
- 10 years of experience in supply chain operations or logistics management; preference for experience in largeformat goods animal nutrition or specialty distribution.
- Shown success operating as a business owner across multiple operational domains (e.g. instock logistics fulfillment last mile).
- Strong analytical and problemsolving skills with the ability to translate data into actionable insights.
- Outstanding communication and crossfunctional leadership abilities including experience working with FCs and upstream supply chain partners.
- Ability to thrive in a fastpaced ambiguous environment while leading multiple highpriority initiatives.
- Bachelors degree required; MBA or supply chain certifications (e.g. APICS Lean Six Sigma) preferred.
Preferred Experience:
- Background in feed equine or exotics distribution or experience leading temperature size or regulationsensitive SKUs.
- Familiarity with WMS OMS and transportation management systems.
- Experience working in an eCommerce retail or highgrowth consumer goods environment.
Required Experience:
Director
Employment Type
Full Time
