Wheelchair Dispatcher - Richmond International Airport (RIC)
Wheelchair Dispatcher - Richmond International Airport (RIC)
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Job Description
INTRODUCTION
Interested in working in aviation Are you looking for a job with stability and growth opportunities If you are looking for a career with growth potential and work well in a fastpaced teamoriented environment we want to speak to you!
Perks of the job:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential
*Parttime benefits could vary
WHY WORK FOR PRIMEFLIGHT
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world we offer opportunities for career progression
Enjoy a competitive pay scale
ABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
BECOME A WHEELCHAIR DISPATCHER!
The Wheelchair Dispatcher is responsible for coordinating and managing the efficient deployment of wheelchair services throughout the airport. This role involves scheduling and dispatching wheelchair attendants to assist passengers with mobility challenges ensuring timely and effective service. You will monitor flight schedules passenger needs and attendant availability to optimize resource distribution and response times. Additionally the position requires maintaining clear communication with airport staff attendants and passengers to facilitate a smooth and supportive experience for those requiring assistance.
WHAT ITS LIKE TO WORK AS A WHEELCHAIR DISPATCHER
Coordinate the dispatch of wheelchair services throughout the airport terminals
Respond promptly to requests for wheelchair assistance from airline personnel and passengers
Manage the scheduling and routing of wheelchair attendants to maximize efficiency
Track the availability and location of wheelchairs and mobility equipment
Maintain clear communication with airport staff including gate agents and customer service representatives
Provide training and guidance to wheelchair attendants on proper handling and safety protocols
Handle passenger inquiries and concerns related to wheelchair services
Maintain records and logs of wheelchair dispatches and assistance provided
Collaborate with airport security and medical teams in case of emergencies
Oversee the maintenance and readiness of wheelchair equipment
Liaise with airline and airport personnel to streamline wheelchair service operations
Prepare reports on service metrics challenges and improvements for management review
May be assigned other duties as required
QUALIFICATIONS
18 years of age or older
Eligible to work in the United States
1 year of wheelchair experience
Ability to read write speak and understand the English language to include documents
Ability to use electronic devices including IPads/Tablets Computers and Mobile Devices
Effectively communicate both inperson and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA TSA Port Authority U.S. Customs and U.S. Postal as applicable)
Ability to work any day/shift including holidays within a 24/7 operation
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 25 pounds
Position is generally sedentary sitting for long periods of time
Must be able to push pull
Must be able to crawl at times in confined tight spaces
Must be able to bend stretch squat
Must be able to work at elevated heights
Exposure to moderate and at times high noise levels
Exposure to Biohazards and/or Chemicals
Exposure to outdoor elements
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms wrists hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (threedimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7 so we need our team members to be flexible to work various shifts including nights weekends and holidays. The successful PrimeFlight Aviation Services team member brings their A game every day with energy and enthusiasm respect for their team and the highest regard for safety!
PrimeFlight Aviation Services Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.
Required Experience:
Intern
Employment Type
Full-Time
