Risk & Fraud Agent / Player Safety Agent - English - Bucharest
Risk & Fraud Agent / Player Safety Agent - English - Bucharest
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Job Description
Are you fluent in English and eager to play a key role in keeping players safe and our platform trusted Join our international team in Bucharest as a Risk & Fraud Agent / Player Safety Agent! We are seeking thorough proactive and committed individuals ready to prevent fraud assess risk and help maintain the integrity of our online gaming environment. If youre detailoriented strong under pressure and passionate about responsible gaming this is your chance to build a rewarding career with a growing global company!
Risk and Fraud Prevention Careers in Bucharest EnglishSpeaking Agent
As an Englishspeaking Risk & Fraud Agent / Player Safety Agent in Bucharest you will be central to ensuring a safe secure and fair gaming experience for all players. Your skills in risk assessment fraud investigation and player support will help us exceed industry standards for safety and compliance. This risk and fraud prevention job in Bucharest is ideal for analytical ethical and resourceful people who thrive in a collaborative multicultural environment.
Position: Risk & Fraud Agent / Player Safety Agent
Location: Bucharest Romania
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Handling the operational tasks of the Risk & Finance process up to a certain level of risk.
- Contributing to the smooth running of the operational teams
- Analyzing and managing of low & middlerisk gamblers
- Monitoring the internal detection tool (ROBIN)
- Collaborate with other specialists to solve or properly close help tickets
- Maintain and update all jobrelated administrative forms
REQUIREMENTS:
- Bachelors or masters degree or experience in online gaming ecommerce online payment or banking.
- Fluent / Native level of English (French Spanish Dutch is a plus)
- Expertise in customer support.
- Expertise in written and verbal communication.
- Knowledge of laws and regulations on protecting players from the risks of addiction (Responsible Gaming) is a plus.
- General knowledge of antimoney laundering laws and regulations.
- General knowledge of local and international online gaming regulations
- General knowledge of personal data protection obligations (GDPR).
- Basic knowledge of information security concepts (ISMS).
- Good command of IT tools
- Analytical & organizational skills
OFFER:
- A friendly work environment that is adapted to reaching optimal performance
- Leadership by talents values trust and autonomy
- The opportunity to progress and specialize with our internal mobility system
- A competitive salary package linked to the Romanian market
- The possibility to work remotely (maximum 2 days/week) and to be at least 3 days/week in the offices in Bucharest (AFI Tech Park)
- Meal allowance
- Private health insurance
Apply for Your Next Risk & Fraud / Player Safety Job in Bucharest
If you are ready to make a difference in player safety and platform security enjoy working in a global and diverse team and value a culture of innovation and inclusion we want to hear from you! Apply today to join us as a Risk & Fraud Agent / Player Safety Agent in Bucharest. We welcome applications from all backgrounds genders and identitiesour strength is in our diversity.
Employment Type
Full Time
