Customer service with French
Customer service with French
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Are you fluent in French and ready for a new adventure in Lisbon Join a global leader in outsourcing services and support a worldrenowned travel and tourism brand. If youre passionate about helping people and thrive in a dynamic fastpaced environment this is your opportunity to shine.
Location: Lisbon Portugal (Onsite)
Employment Type: Fixedterm (6 months) with possible extension or permanent contract
Industry: Travel & Tourism / BPO
Languages: French (C2) & English (B2)
Compensation: Base salary performance incentives
What Youll Do
Handle customer queries via phone email chat & social media
Provide accurate information and support per company policies
Assist with basic troubleshooting and service/product guidance
Document case details and escalate unresolved issues
Collaborate with internal teams to ensure customer satisfaction
Prioritize tasks and manage personal ticket queues efficiently
Share feedback to help improve service and workflows
What Were Looking For
Native/Fluent French speaker (C2) Good English skills (B2)
At least 1 year of customer service experience
Strong written and verbal communication across all platforms
Comfortable with learning new software and basic tech support
Problemsolving mindset and strong attention to detail
Team player adaptable organized and eager to grow
Willingness to work rotating shifts MonFri 6AM10PM
Whats on Offer
Work for a top international travel & tourism brand
Performancebased bonus opportunities
Career growth in a global BPO setting
Friendly multicultural work environment
Exclusive travel discounts and perks
And much more!
Ready to make your move to sunny Lisbon and build your career with a worldclass employer Apply today!
#FrenchJobs #CustomerService #LisbonJobs #TravelJobs #JoinOurTeam #BPOCareers #MultilingualJobs #ServiceExcellence
Employment Type
Full Time
