IT Support & Applicatif - Permanent contract - F/M

Sparteo Suite of Solutions for Web Publishers

Since 2016 Sparteo has been revolutionizing advertising technology. Our AIpowered solutions boost media value on websites.

Sparteo is skyrocketing in Europe :

2nd fastestgrowing French AdTech company and 32nd nationwide (Les Echos).

21st fastestgrowing European Ad & Marketing company and 359th overall (Financial Times).

Actirise is now the #1 Web SSP in France overtaking Google AdExchange! A success driven by the dedication of our 130 collaborators and the trust of our clients. Next stop: UK & Germany

Winning the Bronze Prize at the Ratecard Stars Awards (3rd at AdTech of the Year).

Why

Passionate dedicated teams! We empower them to learn excel and drive Sparteos success.

Highperformance solutions: Actirise for display FastCMP for consent management Viously for video and Voxeus for audio.

Discover our journey products and culture on our website !

Your Job

Ensure the operational excellence of Sparteos internal IT environment by managing the daily support tools access and technical documentation. Your mission: to keep our people efficient secure and wellequipped. To specify :

1. IT Support & User Assistance

• Handle Level 1 & 2 support tickets (incidents access issues tool malfunctions).

• Provide technical assistance across all SaaS tools used internally.

• Deliver responsive highquality support to ensure employee satisfaction.

2. Onboarding & Offboarding

• Set up hardware accounts and software for newcomers.

• Ensure a smooth departure process with proper revocation of access and device handling.

• Standardize and improve onboarding checklists and IT documentation.

3. IT & Application Fleet Management

• Track all IT assets: laptops accessories mobile devices.

• Administer user accounts roles and rights (SSO rolebased access Google Workspace).

• Implement new tools (SaaS) configure and automate processes and ensure system integration via APIs.

4. Security & Compliance

• Enforce IT security best practices (multifactor authentication encryption backups).

• Monitor and deploy security updates.

• Ensure compliance with internal standards (GDPR access governance security audits).

5. Projects & Continuous Improvement

• Contribute to internal IT transformation and improvement projects.

• Identify bottlenecks and propose technical solutions.

• Drive automation initiatives to boost team efficiency.

Your profile for this job

• At least 2 years experience in IT support or IT operations ideally in a scaleup/SaaS context.

• Expertise with Apple environments (Jamf MDM) Google Workspace ITSM tools (e.g. Jira Freshservice).

• Comfortable with SaaS admin security and crosstool automation (API Zapier etc.).

• Fluent in English (written & spoken).

• Known for being reliable thorough and serviceoriented.

• Curious handson and driven to make things smoother through tech.

Your mind set to share our adventure

• You want to make an impact and move things forward collectively. Does hearing phrases like Yes but weve been doing it this way for years... make your hair stand on end We feel the same way: progress is made by questioning what already exists.
• You solve problems pragmatically and analytically.
• Youre looking for a fastmoving environment where your agility will be an asset. The 8020 (Pareto) principle holds no secrets for you.
• Your ability to listen encourages you to challenge and improve yourself on an ongoing basis.

Benefits & Work Environment

• Dynamic Remote Culture: At Sparteo we embrace a flexible work environment that adapts to your lifestyle allowing you to contribute from wherever you feel most productive be it from home or our urban offices in Paris Lille or London.
• Closeknit Team: Be part of our dynamic and united team where collaboration innovation and mutual support drive our collective success and create a thriving work environment.
• Vibrant Social Events: Engage in regular social gatherings and company events that foster community and celebrate our milestones.
• Rapid Growth: Experience the excitement of working with a company in rapid expansion mode impacting the advertising technology landscape across Europe and beyond.
• Tailored Support: We provide robust career development support including training programs career checkins with HR opportunities for internal mobility and performance feedback sessions conducted quarterly or semiannually depending on your role.
• RTT Days: We support worklife balance with additional rest days (RTT) provided based on position and tenure empowering you to recharge and enjoy life outside of work.
• Comprehensive Health and pension plans: We provide a robust health benefits plan ensuring you and your family are covered and cared for.
• Additional Perks:
  • Benefit from the Swile card for meals.
  • Partial reimbursement of public transit passes.

Ready to join Team Sparteo Send us your CV and continue the recruitment process!

Here are the stages in our recruitment process

• Discussions about your driving forces your ambitions and our Sparteo mindset will be held with a member of our Talent Acquisition team.

• Analytical and business logic tests

• Discussions with one or more members of the Sparteo team including your future manager

• Taking up references

Our recruitment process is mainly conducted by videoconference; however certain stages may require a facetoface meeting.