Sales Administrator & Office Manager
Sales Administrator & Office Manager
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Job Description
About us:
goFLUENT is fundamentally disrupting the language learning market around the world helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform a unique blend of AIpowered technology unmatched content library and human interaction.
We are a missiondriven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace regardless of their native language. We are part of a truly global company with 1000 employees around the world.
Join us and feel a sense of purpose in your work everyday!
About the Role:We are seeking a highly organized and proactive Sales Administrator & Office Manager to support our sales team while ensuring smooth office operations. This dualrole position requires a detailoriented multitasker who thrives in a dynamic environment balancing administrative sales tasks with office management responsibilities.
What you will do:
1. Sales Administration (60%)
Manage sales documentation contracts invoice and payment tracking.
Assist program bidding process.
Proceed with the registration and implementation of our solutions for our clients learners in coordination with the Customer Success Team and Registration Team to make sure we address the clients needs.
Take care of any changes needed (credit transfer deadline extension) during the period of the learners training.
Validate the preinvoices generated biweekly and send them by email as needed regular followup of unpaid invoices by email and phone.
Regular calls with the Finance & Internal Audit Director to verify the alignment of KPIs.
2. Office Management (40%)
Oversee daily office operations (supplies vendor management mail etc.).
Organize meetings events and travel arrangements for staff.
Maintain office policies budgets and compliance with company procedures.
Serve as the first point of contact for visitors and calls.
Support HR functions including maintaining employee records and assisting with onboarding and payroll processes.
Manage company vendors including HR service vendor ISO certification vendor office renting vendor etc.
What you will need:
Proven experience in an administrative role with a strong understanding of office procedures and protocols.
Business level of English both written and oral (to communicate with colleagues around the world!).
Excellent organizational and multitasking abilities.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Detailoriented with a high level of accuracy.
Proactive problemsolving skills and a positive attitude.
Good knowledge of the China Labor Law is a big plus.
What we offer:
Innovative Work Culture: Work in a modern global environment that values creativity collaboration and forwardthinking.
Career Growth: Access to ongoing training and mentoring to accelerate your career and help you succeed.
Learn a New Language: Enjoy the opportunity to learn one of our 16 business languages as part of your personal and professional development.
Global Networking Opportunities: Participate in teambuilding events around the world and expand your network across industries.
Employment Type
Full Time
