Support Analyst 3 - Power Platform
Support Analyst 3 - Power Platform
Posted on :
09-05-2025
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1 Vacancy
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Job Description
Texas Residents PreferredCloses
100 Remote Work Location Within the United States
USC/GC No H1B
I. DESCRIPTION OF SERVICES
Texas Education Agency requires the services of 1 Product Support Analyst 3 hereafter referred to as Candidate(s) who meets the general qualifications of Product Support Analyst 3 Technical Services Help Desk and Operations and the specifications outlined in this document for the Texas Education Agency.
Position Overview: We are seeking a highly skilled and motivated analyst to oversee the upgrade and troubleshooting of our Power Platform Center of Excellence (CoE) toolkit. The ideal candidate will have extensive experience with CoPilot Studio Power BI Reporting creating and managing Power BI Dashboards and Power Platform Canvas app development. This role requires a proactive individual who can lead initiatives provide technical expertise and ensure the seamless operation of our Power Platform solutions.
Key Responsibilities:
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/ Preferred Experience 8 Required Hands on experience administering Microsoft 365 and Microsoft Power Platform component 8 Required Experience with troubleshooting technical issues analyzing logs and debugging software applications. 5 Required Strong understanding of data visualization principles data modeling using PowerBI 3 Required Familiarity with Microsoft Azure Services particularly Azure Active Directory 3 Required Experience with Dynamics 365 for Customer Services is highly desired.
100 Remote Work Location Within the United States
USC/GC No H1B
I. DESCRIPTION OF SERVICES
Texas Education Agency requires the services of 1 Product Support Analyst 3 hereafter referred to as Candidate(s) who meets the general qualifications of Product Support Analyst 3 Technical Services Help Desk and Operations and the specifications outlined in this document for the Texas Education Agency.
Position Overview: We are seeking a highly skilled and motivated analyst to oversee the upgrade and troubleshooting of our Power Platform Center of Excellence (CoE) toolkit. The ideal candidate will have extensive experience with CoPilot Studio Power BI Reporting creating and managing Power BI Dashboards and Power Platform Canvas app development. This role requires a proactive individual who can lead initiatives provide technical expertise and ensure the seamless operation of our Power Platform solutions.
Key Responsibilities:
- Manage the upgrade and troubleshooting of the Power Platform CoE toolkit.
- Provide expertise in CoPilot Studio to enhance and streamline development processes.
- Develop create and manage Power BI reports and dashboards to support business intelligence needs.
- Lead the development and maintenance of Power Platform Canvas apps to meet organizational requirements.
- Collaborate with crossfunctional teams to ensure the effective implementation and utilization of Power Platform solutions.
- Conduct training sessions and provide support to team members on Power Platform tools and best practices.
- Power BI expertise: Demonstrated ability to create and manage Power BI Reports and dashboards with a deep understanding of data visualization and analytics.
- Extensive experience with Power Platform CoE toolkit: Proven track record in managing upgrades and troubleshooting issues.
- Proficiency in CoPilot Studio: Strong Knowledge handson experience with CoPilot studio for development and automation.
- Power Platform Canvas app development: Skilled in developing and maintaining Canvas apps with a focus on user experience and functionality.
- Strong understanding of Azure Services including Azure Analytics
- Strong problemsolving skills: Ability to diagnose and resolve technical issues efficiently.
- Process documentation skills: Experience in creating and maintaining detailed process documents to ensure clear and consistent workflows.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Employment Type
Full Time
Key Skills
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