Hello! At Factorial were looking for a new Partner Account Manager for the French Market to help us boost the company to the next level. Ready to be part of the challenge**The Role As part of the Strategy team you will be responsible for managing partner relationships ensuring that partners and their clients successfully implement Factorial and optimizing operational processes. One of your key challenges will be to ensure our product meets the needs of different clients while maintaining strong relationships with partners.****What will you be doing:
Manage Partner Relationships and serve as the primary point of contact for partners assisting in onboarding implementation and client troubleshooting.
Design deliver and manage training programs to equip partners for selling implementing and supporting Factorial.
Maintain and improve training formats (live and selfpaced) within an LMS for scalability
Address partner contract invoicing and upsell/downsell needs.
Gather and document product feedback from partners and clients.
Collaborate with Product Managers to prioritize and communicate product improvements.
Manage special projects such as API integrations.
Optimize operational processes including ticketing systems and partner onboarding workflows.
**Your Profile
Proactivity: Find ways to ensure partner activation and client success with Factorial.
Fast Learner: Quickly become an expert on the software and keep up with product updates.
Problemsolving mindset: Propose alternative solutions to unexpected partner and client requests.
Analytical skills: Translate partner feedback into actionable insights for the Product team.
Speak nativelevel French.
Fluent English.
Previous experience in partner training onboarding implementation or payroll is highly valuable.
35 years of similar work experience
Knowledge of Human Resources is a plus!
**Perks of being part of our team
High growth multicultural and friendly environment
Save expenses with Cobee and get your salary in advance with Payflow
Healthy life with Gympass and Alan as private health insurance
Language classes with Yolk Academy
Syra discounts Nora & Apeteat lunch
Breakfast in the office organic fruit and free caffeine and theine
Flexible schedules pet Friendly and no dress code!
Structured Career Paths & Salary from 35.000 to 45.000 OTEs (80% fix 20% uncapped variables).Is this you! Come rock the world with us! **About us **Factorial is an **allinone HR Software fastgrowing company founded in **2016. Our mission is to help **SMEs automate HR workflows centralize people data and make better business decisions. Currently serves thousands of customers in over 60 countries all over the world and across industries it has built a super diverse and multicultural team of over **1000 people in Barcelona Brazil Mexico and EEUU offices. ****Our Values
**We own it: We take responsibility for every project. We make decisions not excuses.
**We learn and teach: Were dedicated to learning something new every day and above all share it.
**We partner: Every decision is a team decision. We trust each other.
**We grow fast: We act fast. We think that the worst mistake is not learning from learn more about us Check our website!**We #betonpeople #LIIE1
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