Concessions Supervisor | Part-Time | Colorado State University

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Concessions Supervisor is responsible for the effective management and running of concessions operations within a specified area of Canvas Stadium. The Concessions Supervisor must provide a high level of event oversight technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. The employee must maintain excellent attendance and be available to work longer hours if needed or when business needs dictate. Winning starts with culture and the values that define our culture are teamwork passion integrity diversity and excellence. This is a parttime position.

This role will pay an hourly rate of $17.50$18.50 and is tip eligible.

Benefits for PartTime roles: 401(k) Savings Plan and 401(k) matching. Also OVG provides parttime seasonal and internship employees with one hour of accrued paid leave per 30 hours worked up to 48 hours per year.

This position will remain open until August 1 2025.

• Ensure proper setup of all concessions locations prior to doors. Setup duties may include: verifying opening inventory assigning duties to concession workers (employee/volunteer) ensuring sanitation standards are met verifying that each location is fully operational ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
• Provide a high level of oversight and operational expertise resulting in the smooth efficient and profitable execution of events.
• Training new & current employees with regarding to property procedure & best practices.
• Willing to cover / backup any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs as directed.
• Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns potential hazards accidents or incidents.
• Relays safety/health issues to management immediately.
• Ensure event staff and volunteers are aware of work place expectations; provide ongoing assistance training and mentoring to event staff and volunteers; promote a positive enthusiastic and cooperative workplace environment by working sidebyside with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide ongoing constructive feedback.
• Ability to obtain working knowledge of all existing concession locations: geographical locations equipment evacuation procedures adjacent employee and guest areas and facility access.
• Responsible for supervising the service of beverages to guests including alcoholic beverages.
• Must check guests ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guests order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Maintains sanitation health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Enforces all company policies and procedures.
• Practices excellent Human Resources skills regarding employee relations corrective action coaching and counseling employees and completes all necessary HR related paperwork.
• Assists Management team with projects including training inventory and special events.
• All other duties as assigned by the managers and supervisors.

• At Least 12 years experience working in a supervisory capacity in a food & beverage environment.
• Ability to supervise the work of others.
• Ability to communicate with employees coworkers volunteers management staff and guests in a clear businesslike and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to speak read and write in English.
• Ability to work well in a teamoriented fastpaced eventdriven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.
• Ability to work in a fastpaced environment.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.