WordPress Support Specialist
WordPress Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The WordPress Support Specialist is responsible for providing topnotch technical support for our clients WordPress websites. This includes troubleshooting technical issues handling site updates and assisting with site management on the Elementor platform. As a critical part of our 24/7 support team the specialist should be customerfocused have excellent problemsolving skills and be able to work under pressure.
Responsibilities and Duties:
- Provide basic WordPress support which involves troubleshooting errors and helping clients set up features on their site via email or chat resolving issues related to their WordPress sites.
- Conduct regular site updates and maintenance on the Elementor platform.
- Troubleshoot and resolve issues related to WordPress themes plugins and core updates.
- Work closely with the development team to handle more complex issues or site enhancements.
- Participate in ongoing training to stay current with WordPress and Elementor developments.
- Provide excellent customer service maintaining high customer satisfaction ratings.
Qualifications :
- Proven experience as a WordPress Support Specialist or similar role.
- Strong knowledge of WordPress including themes plugins and core updates.
- Proficient in HTML CSS JavaScript and PHP.
- Experience with the Elementor platform.
- Exceptional problemsolving skills and attention to detail.
- Excellent written communication skills for customer support.
- Ability to work in a team and handle multiple tasks concurrently.
- Familiarity with SEO services and Google Ad services is a plus.
Additional Information :
Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
