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Join Our Team as a Customer Quality Engineer!
Were looking for a passionate and experienced Customer Quality Engineer to join our friendly team in Rodange Luxembourg. Youll play a key role in ensuring our customers are happy by addressing and resolving their qualityrelated concerns. This is a fantastic opportunity to work in a dynamic international environment where you can truly make a difference!
What Youll Be Doing:
Helping Customers: Youll be the goto person for customers with quality issues diving into the details to figure out what happened and how we can fix it. Think of yourself as a problemsolving detective!
Communicating Clearly: Youll keep our customers and our internal teams in the loop ensuring everyone is on the same page throughout the resolution process. Building strong relationships is key!
Providing Technical Support: Youll share your technical expertise with the team helping them manage customer claims and improve our processes. Youll also get to work with our R&D and Sales teams to ensure our products meet customer needs.
Making Things Better: Youll look for patterns in customer feedback and find ways to improve our processes driving positive change within the company. Your voice will truly matter!
Keeping Track of Everything: Youll document your findings and keep detailed records helping us measure our success and identify areas for improvement.
Qualifications :
What Were Looking For:
Someone with 24 years of experience in engineering research or a related field with a Bachelors Degree.
2/4 years of experience in a technical role within an international company.
Excellent communication skills in English (other European languages are a plus!).
A knack for problemsolving and data analysis.
Someone whos organized selfmotivated and loves working with people.
A person with a strong customer focus.
This role is based in Rodange Luxembourg with about 10% travel within Europe. Youll be reporting to the Customer Quality Manager.
If youre excited about solving problems building relationships and making a real impact wed love to hear from you!
Additional Information :
Why join us
The Avery Dennison Luxembourg site in Rodange is a growing production site of 540 people staffed by closeknit multidisciplinary teams with a wide variety of nationalities. It is the factory producing the largest volume of selfadhesive materials in the world. The site is also at the forefront in reducing its carbon footprint.
We offer:
For more information on our Diversity & Inclusion approach please click on this link: Work :
No
Employment Type :
Fulltime
Full-time