Admissions Manager

International School of Denver (ISDenver) is an independent school that teaches the curricula and fulfills the highest educational standards of the United States China France and Spain to prepare its students to thrive in a diverse and competitive global society. ISDenver is a prestigious International Baccalaureate World School offering immersion bilingual international education from PreKHigh School and is accredited by the Association of Colorado Independent Schools (ACIS) and participating governments. To learn more about ISDenver please visit our website.

Staff and Faculty members are the cornerstone of our school. In addition to driving the schools operations they must also embody the schools values and believe in the schools mission:

ISDenver Values: Diversity Integrity Compassion Responsibility Perseverance

ISDenver Mission: Our inclusive globally minded community develops highly motivated and academically successful bilingual learners who are interculturally adept and make positive contributions in a complex world.

Position Description: The Admissions Team has one of the most important roles within the school as an ambassador of ISDenver. The Admissions Manager represents the values of ISDenver to the ISDenver community and promotes the school to prospective parents current families and outside communities maintaining the highest levels of professionalism and customer service. The Admissions Manager supports practices and processes intended to recruit and support prospective families through the inquiry and application process for ISDenver as well as support reenrollment of current families. The Admissions Manager ensures that all prospective families receive excellent communication support from the point of first contact through enrollment and onboarding. This person maintains collaborative working relationships with the schools administrative and academic teams to retain and recruit students and families.

Duties and Responsibilities:

The Admissions Team represents the values of ISDenver to the ISDenver community prospective parents and outside communities including the highest levels of professionalism and customer service. The Admissions Manager works as part of the Enrollment Management team and also maintains close association and coordination with other key constituents including the Advancement and External Relations team and the Academic Leadership Team. The Admissions Manager is expected to apply a spirit of professionalism integrity customer service teamwork and continuous improvement to all aspects of the position and in all settings involving potential and current families. Roles and responsibilities of the Admissions Coordinator include but are not limited to the following:

Manage all admissions activities for ISDenver including:

• Recruitment

  • Work with the Data Management Marketing and Communications teams to compile inquiry and annual application materials

  • Work with Director of Admissions and other key stakeholders including applicable division Directors to develop and execute admissions recruitment strategy for school applicants

• Pipeline Management

  • Act as a point of contact for admissionsrelated questions for candidates including email and phone communications from prospective families

  • Schedule and conduct tours for all prospective families working closely with Academic and Administrative teams

  • Conduct interviews with all prospective families

  • Work with Director of Admissions and the Enrollment Management Team to execute the strategy for nurturing admissions leads

  • Manage and execute the process of receiving reviewing and importing admissions applications for ECE candidates

  • Maintain application files for the Admissions Committee review

  • Coordinate Admissions Committee review of potential candidates

  • Communicate and provide feedback to prospective families and coordinate receipt of additional information as necessary

• Enrollment/Retention

  • Work closely with the entire Enrollment Management team Finance Data Management and Communications to send enrollment and reenrollment contract materials

  • Track enrollment numbers and availability in each grade. ess of receiving reviewing and importing enrollment contracts for digital storage

  • Coordinate beginning of the year and midyear enrollments working closely with all key stakeholders

  • Work closely with all key stakeholders to improve overall retention

  • Mange and execute the process with all key stakeholders to ensure disenrollment procedures are completed

  • Coordinate entry and exit surveys for all incoming and exiting families

• Miscellaneous Duties

  • Coordinate plan and participate in school admissions events partnering with the Welcome Team and other key stakeholders

  • Communicate with all key stakeholders regarding admissions and enrollment events student enrollment retention and records

  • Work closely with the Enrollment Management Team to enhance schoolwide and admissionsspecific marketing efforts related

Knowledge Skills Abilities & Personal Characteristics we are looking for:

We are looking for people who support our mission and values and want to join us in creating a nurturing supportive and caring environment for our students. We take great pride in how much our students love to be at our school and with our staff; a true desire to create an environment where our students are known and cared for is imperative for any candidate. Being kind compassionate and openminded and having a teamfirst mentality are characteristics integral for anyone joining our community.

Minimum Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:

• College degree or equivalent experience
• Must be proficient in Google Workspace Business Applications and Collaboration Tools
• Sales and/or customer service experience preferred
• Fluent in English and other languages(s) preferred

Other abilities we are looking for:

• Strong organizational and time management skills

• Deadline and detailoriented in a fastpaced evolving environment

• Able to prioritize and complete tasks in a timely fashion

• A lifelong learner who enhances their skills using stateoftheart technologies to maintain high standards of performance

• Ability to operate standard office equipment including but not limited to computers telephone systems scanners copiers and facsimile machines

• Ability to follow oral and written instructions

• Ability to work well both independently and as part of a highfunctioning team

• Ability to exercise sound judgment

• The ability to see what needs to be done and to take initiative in doing it

• A strong aptitude for selftaught familiarization with internal data software

• Ability to maintain confidentiality discretion integrity and professionalism in all aspects of the job

• English proficiency with excellent verbal and written communication skills

  • Level B2 required C1 preferred (based on Common European Framework of References for Languages) or equivalent certification such as TOEFL or IETLS.

• Demonstrate a commitment to diversity equity inclusion and belonging through continuous development modeling inclusive behaviors and proactively managing bias.

• Eagerness to engage with cocurricular extracurricular school community and PTO activities that promote the schools programs and reputation

• Lived experience including international work experience and an appreciation and respect for all cultures

• Collaborative teamoriented globally and openminded innovative and compassionate

• Professionalism punctuality reliability and an ability to exercise sound judgment and analytical and problem solving skills

• Technological and computer competency (Google Suite database management etc.)

Physical Demands:

• Regularly lift and /or move up to 10 pounds
• Occasionally lift and/or move up to 25 pounds
• While performing the duties of this Job the employee is regularly required to stand; walk; use hands to finger handle or feel; reach with hands and arms and talk or hear. The employee may occasionally be required to bend stoop or kneel.

Knowledge Skills & Abilities:

• Commitment to promoting the benefits of immersion bilingualism and a K8 education

• Excellent organizational time management and problemsolving skills

• Deadline and detailoriented in a fastpaced evolving environment

• Ability to maintain confidentiality discretion respect sensitivity and professionalism in all aspects of the job

• Ability to work well independently and as part of a highfunctioning team

• Able to take initiative prioritize and complete tasks in a timely fashion

• A positive and collaborative team player

• Professional accessible approachable and welcoming managing all confidential situations with professionalism discretion respect and sensitivity

Location and Schedule: This is a 12month position with expected work hours of 8:304:00 Monday Friday. There is some flexibility in the Denver Metro area.

Benefits (please see ISDenver benefits summary information here):

• Generous Time Off:

  • Paid leave for all fulltime staff: Thanksgiving break (3 days) winter break (2 weeks) 4th of July week (1 week)

  • Year Round Administrative staff: FTO accrued starting first day of work 20 days FTO/year as base FTO

  • FTO encompasses most time off such as sick personal and vacation time

• Cigna Medical Dental and Vision insurance with significant school contribution to Medical and Dental

• Employerpaid Life Long and ShortTerm Disability Insurance Life Insurance and AD&D

• Supplemental insurance available through Colonial

• Employer contribution to 401k regardless of employee participation

• Partial tuition remission and discounted cocurricular clubs for children enrolled at ISDenver

• Discounted summer and break camps for children of fulltime staff (ISDenver enrollment not required)

• Relocation allowance

• Free daily lunch

• Professional Development opportunities

• Staff appreciation and cultural celebration events

Interviews: Candidates selected for interviews will be contacted directly. Interviews may be conducted in person by telephone or via video conferencing. Only applicants to be invited for an interview will be contacted; no phone calls or emails please. ISDenver does not consider nor save information sent for nonposted positions.

Notes:

• Job descriptions are not intended to be an exhaustive list of all duties responsibilities or qualifications associated with the job.

• All employees are required to undergo at minimum a Colorado Department of Human Services required background check prior to employment. Certain positions may require more extensive background checks.

• Racism misogyny classism ableism homophobia and transphobia do not represent the values of ISDenver and will not be tolerated.

ISDenver celebrates diversity and values the strengths that come with having a diverse community. People of color LGBTQIA candidates and people from other historically marginalized communities are strongly encouraged to apply. ISDenver is an equal opportunity employer and does not discriminate on the basis of race color ethnicity religion age sex sexual orientation gender identity or expression physical or mental disability or any other characteristic protected by law.