Learning Innovation-Payments-Associate
Learning Innovation-Payments-Associate
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Job Description
As a Learning Innovation Associate in the JPMorgan Payments team you will have the unique opportunity to deliver compelling Learning and Development programs and assets in the Merchant Services business. You will play a pivotal role in designing and developing these programs ensuring they align with our strategic initiatives and resonate with stakeholders across various functions and levels. This role is ideal for a dynamic selfstarter eager to make a significant impact in a fastpaced collaborative environment.
Job Responsibilities:
- Leverage instructional design principals to develop comprehensive learning and development engagementsincluding elearning modules workshops and seminars.
- Create compelling assets that tell a story and effectively communicate key insights themes and initiatives.
- Collaborate with senior leaders and key stakeholders to ensure deliverables align with the companys strategic goals.
- Enhance employee performance and engagement through innovative learning solutions.
- Manage content effectively to ensure it meets the needs of diverse stakeholders across industries and lines of business.
- Coordinate and communicate across various functions and levels to ensure successful program delivery.
- Partner with GTM and Commercialization teams to drive and track asset management and meet deadlines.
Required Qualifications Capabilities and Skills:
- 3 Years experience in Payments
- 2 years of experience in Learning and Development Training or related fields.
- Proficiency in content management and asset creation.
- Excellent written and verbal communication skills with individuals at all levels.
- Strong knowledge of financial services industry products and services with a payments background.
- Experience in designing and developing learning programs that align with strategic objectives.
- High levels of communication collaboration and coordination skills.
- Ability to independently curate and develop training materials and resources.
- Creative thinker with the ability to offer comprehensive and customized programs and solutions.
Preferred Qualifications Capabilities and Skills:
- Experience working in a highly matrixed complex organization.
- Ability to negotiate influence and collaborate to build successful relationships.
- Experience in the digital space to drive support of strategic initiatives across the business.
- Strong creative thinking and problemsolving skills.
- Proficiency and experience witheLearning tools such as Captivate and ProBuilder.
- Public speaking and/ or facilitation experience.
- Project management and execution experience.
Required Experience:
IC
Employment Type
Full-Time
