drjobs Dutch Customer Service Representative in Malta

Dutch Customer Service Representative in Malta

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1 Vacancy
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Job Location drjobs

Utrecht - Netherlands

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Customer Service Representative (DutchSpeaking) Relocate to Malta

Location: Onsite in Malta
Schedule: Rotational shifts (morning and late evening) 5 days on 2 days off
Contract: Indefinite fulltime

Kickstart Your Career Abroad in a PurposeDriven Role

Are you fluent in Dutch and eager to grow professionally while living in one of Europes most attractive island destinations This is your chance to become part of an international team supporting a leading digital platform right from the heart of the Mediterranean.

Were looking for Dutchspeaking individuals to join us as Customer Service Representatives in Malta. In this hybrid role youll assist users through digital channels and help moderate content to ensure safe and compliant online interactions.

No prior experience in customer support No problem. Full training is provided!

Your DaytoDay

Customer Service (Approx. 70%)

  • Assist users via email and live chat (no phone support)

  • Deliver clear and helpful responses using company tools

  • Meet customer satisfaction and productivity targets

  • Escalate issues related to fraud policy breaches or suspicious activity

Content Moderation (Approx. 30%)

  • Review and monitor usergenerated content

  • Flag or remove content that violates platform policies or local regulations

  • Identify and report misuse scams or harmful behavior

  • Share insights on user behavior to improve platform safety

Ideal Candidate Profile

  • Nativelevel Dutch or Flemish with strong English (B2)

  • Comfortable with digital platforms and Microsoft Office tools

  • Strong attention to detail and decisionmaking ability

  • Positive proactive and open to learning new systems

  • Teamoriented with excellent communication skills

What Youll Receive

  • Indefinite fulltime contract with stable working hours

  • Competitive base salary plus performancebased bonuses

  • Access to quarterly government support incentives

  • Twoweek paid training to set you up for success

  • Private health insurance after 6 months

  • Genuine opportunities for career development and internal mobility

Relocation Support to Malta

We take care of your transition with a full relocation package:

  • Airport pickup on arrival

  • Initial hotel accommodation covered

  • Flight reimbursement after probation period

  • Guidance for settling in and finding longterm housing

Why Malta

  • Englishspeaking environment in a vibrant expatfriendly country

  • Safe sunny and affordable Mediterranean lifestyle

  • Yearround warm climate and rich cultural heritage

  • Great worklife balance and international community

Apply Now
Take the next step in your career while discovering island life in Malta.
Send your application to:

#DutchJobs #CustomerSupport #WorkAbroad #MaltaCareers #ContentModeration #RelocationOpportunity #EntryLevelJobs #JoinOurTeam #DigitalSafety #NowHiring

Employment Type

Full Time

About Company

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