RQ09259 - Training Specialist - Senior
RQ09259 - Training Specialist - Senior
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Job Description
Description
A Note on Assignment Type:
This position is currently listed as Onsite; however the Assignment under this request will provisionally be Hybrid working 7.25 hours per calendar day sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment you will be under the discretion of the Hiring Managers requirements for the Project you are assigned to.
Scope
- Develop and deliver training for CE &FO configured environment
- Provides Microsoft Dynamics CE F&O application and product training to both technical and nontechnical users
- Creating content in various formats that serves users with the information that they need to support training and change management
- Design content to follow standards for inclusive plain language usercentred design
- Develops designs and delivers training material to both technical and nontechnical users
Assignment Deliverables
- Training Needs Assessment Analysis and Planning
- Training Design Development and Delivery
- Designing viable approaches to integrate selfpaced and instructorled training with the Training Sandbox (environment)
- Deliver system (e.g. feature) demos to business users
- Designing storyboards and developing digital training content from a variety of sources including business processes system test cases workflows etc.
SkillsExperience and Skill Set Requirements
A Note on the VOR Master Service Agreement:
The VOR Master Service Agreement which expires on April 5 2026 leaves some Contracts with funding unassigned for fiscal 202627. If the current statement of work expires on March 31 2026 the remaining funds can be used to exercise an option to extend the SOW beyond March 31 2026 based on business case approvals. Such extensions will be allowable only if the Master Service Agreement is extended beyond April 5 2026 and be upon the same terms conditions and covenants contained in the SOW.
The start date is subject to change based on security clearances and contract signing timelines.
Experience and Skillset Requirements
Mandatory Requirements
- The ability to demonstrate practical knowledge experience delivering technical training.
- eLearning authoring (instructional design and development)
Desired Skills and Experience
- Demonstrated experience delivering IT training
- Experience with designing and delivering training courses with authoring tools including Articulate Storyline and Rise; Camtasia Vyond MS Office Suite and more.
- Wellversed in facilitation techniques and approaches to distil technical information for nontechnical business users.
- Skilled at leading synchronous interactive and engaging virtual training sessions in organizations
- Ability and experience in interpreting data and technical documentation for the design and development of training material
- Ability to develop rolebased training for a various business users within an organization
- Extensive knowledge in learning measurement and evaluation including administering competencybased assessments
- Familiar with AODA requirements for both interactive elearning and written manuals.
Resumes Evaluation/Criteria:
Criteria 1: Training Development and Delivery Skills 40 Points
- Develop and deliver training for CE & F&O configured environment. Demonstrated ability to develop and deliver comprehensive training tailored to Dynamics CE & F&O environments ensuring effective knowledge transfer.
- Provides Microsoft Dynamics CE F&O application and product training to both technical and nontechnical users. Extensive experience in delivering training that caters to diverse audiences ensuring comprehensive understanding of application functionalities.
- Creating content in various formats that serves users with the information they need to support training and change management. Proficiency in creating versatile training content that supports effective training and facilitates change management initiatives within organizations.
Criteria 2: Technical and Content Creation Skills 30 Points
- Experience with designing and delivering Microsoft Dynamicsbased training courses with authoring tools including Articulate Storyline and Rise; Camtasia Vyond MS Office Suite and more. Proficiency in using a variety of authoring tools to design and deliver engaging and interactive Dynamicsbased training courses.
- Designing storyboards and developing digital training content from a variety of sources including business processes system test cases workflows etc. Expertise in storyboard design and digital content development using diverse sources.
- Ability and experience in interpreting data and technical documentation for the design and development of training material: Capability in analyzing and interpreting technical data and documentation.
- Familiar with AODA requirements for both interactive elearning and written manuals: Familiarity with Accessibility for Ontarians with Disabilities Act (AODA) requirements.
Criteria 3: Communication and Facilitation Skills 20 Points
- Design content to follow standards for inclusive plain language usercentered design: Expertise in designing content that adheres to inclusive plain language principles.
- Wellversed in facilitation techniques and approaches to distill technical information for nontechnical business users: Skillfulness in employing facilitation techniques to simplify and communicate technical concepts effectively.
- Skilled at leading synchronous interactive and engaging virtual training sessions in organizations. Ability to conduct engaging and interactive virtual training sessions.
Criteria 4: Practical Experience and Application 10 Points
- Some experience with using Microsoft Dynamics CE and F&O platforms in business settings: Extensive practical experience in utilizing Dynamics CE and F&O platforms in realworld business contexts.
- The ability to demonstrate practical knowledge experience and application with using the Microsoft Dynamics CE and/or F&O environment(s).
Knowledge Transfer
What needs to be KT
- Storyboards
- Authoring tool including all source and project files
To whom
- Managers/Project Manager/Team Members
When
- 1:1 meetings / team meetings / documentation on SharePoint site throughout the duration of the project life cycle etc
Must haves:
- The ability to demonstrate practical knowledge experience delivering technical training.
- eLearning authoring (instructional design and development)
Employment Type
Full Time
