SVP North American Sales
SVP North American Sales
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Job Description
Position Summary
The Senior Vice President North America Sales Leader is a key member of Accruents Commercial Leadership team. Reporting directly to the Chief Revenue Officer this individual will lead our North American sales organization across Enterprise Sales Business Development (BDR) and Inside Sales teams. This executive will be accountable for driving customer expansion and longterm revenue growth across North America while building a highperforming customerfocused sales culture.
Key Responsibilities
Sales & Revenue Growth
- Own North American new business and expansion targets across SaaS licensed software and professional services.
- Lead regional gotomarket execution for enterprise and midmarket sales motions ensuring quota attainment and pipeline growth.
- Proactively manage the sales funnel and forecast accuracy in partnership with Revenue Operations.
- Drive upsell and crosssell motions with existing customers to increase customer lifetime value.
- Engage in executivelevel sales cycles driving strategy for complex negotiations and enterprisewide solutions.
Account Management & Strategic Relationship Development
- Lead sales teams to cultivate strong relationships with key customers and prospects acting as an executive sponsor to strategic accounts.
- Oversee account planning relationship mapping and quarterly business reviews to ensure customer satisfaction and growth.
- Champion a customercentric sales approach advocating internally for customer needs across product support and services.
Customer Success & Retention Alignment
- Partner with Customer Success and Support teams to ensure a seamless customer journey and outstanding postsale experience.
- Monitor account health to reduce churn drive renewals and proactively address issues that impact satisfaction or engagement.
- Promote best practices and ensure customers are realizing value across the full spectrum of their Accruent investment.
Sales Leadership & Team Development
- Lead and develop a highperforming North America sales organization including enterprise account executives inside sales and BDR teams.
- Hire mentor and coach frontline and secondline sales leaders to elevate performance accountability and career development.
- Foster a culture of collaboration transparency and excellence in execution.
Forecasting Reporting & Pipeline Management
- Ensure disciplined use of CRM systems (e.g. Salesforce) for accurate pipeline tracking forecasting and reporting.
- Analyze sales performance and customer buying behavior to inform strategy and resource allocation.
- Provide regular performance updates and insights to executive leadership.
CrossFunctional Collaboration
- Work closely with Product Marketing Customer Success and Professional Services to align solutions to market needs.
- Collaborate with Solution Engineers and Services teams to deliver tailored value propositions and technical solutions.
- Serve as the voice of the customer to influence product roadmap and gotomarket strategy.
Contract Management & Commercial Execution
- Lead pricing renewal and contract negotiation efforts for key deals and partnerships.
- Ensure alignment with legal finance and compliance requirements on all commercial agreements.
- Maintain strong governance for renewals expansions and service delivery transitions.
Industry & Competitive Intelligence
- Stay informed on industry trends market dynamics and competitive movements to shape sales strategy.
- Act as a thought leader advising customers on best practices and emerging technologies relevant to their operations.
Qualifications
Required Experience
- 15 years of progressive sales leadership experience in SaaS enterprise software or technologyenabled services.
- Demonstrated success leading regional or national sales organizations with direct revenue accountability in the $50M range.
- Experience managing multitiered sales teams including enterprise inside and business development functions.
- Proven ability to lead complex sales cycles negotiate enterprise deals and close multiproduct solutions.
- Strong executive presence with a track record of building and managing Csuite relationships.
- Exceptional forecasting pipeline management and operational discipline.
Preferred Qualifications
- Industry experience in real estate facilities management asset management or operationsfocused software a strong plus.
- Familiarity with Salesforce CRM and other sales enablement tools.
- Experience working in a matrixed highgrowth environment with multiple stakeholders.
- Bachelors degree in Business Marketing or related field required; MBA preferred.
Required Experience:
Senior Exec
Employment Type
Full-Time
