Senior Operations Engineer, NA Capacity Engineering
Senior Operations Engineer, NA Capacity Engineering
Posted on :
08-05-2025
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1 Vacancy
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Job Description
Amazon is seeking a Senior Operations Engineer to support the Amazon Logistics North America (AMZL NA) Capacity Engineering team. This role will manage the capacity of multiple last mile sites and partner with Topology Operations Design/Process/Network Engineering Finance and other planning teams to build a reliable view of short/mid/long term capacity. In this role the Senior Operations Engineer will drive innovation in developing the future of delivery operations to better serve customers and maximize the utilization of Amazon assets by increasing network capacity with frugal solutions. This is a high visibility role working with senior leaders to enable strategic and tactical decisionmaking.
Key job responsibilities
Support daytoday execution for a subset of North America AMZL sites and take ownership to quickly remove constraints and barriers
Develop 24hour operations clocks which optimize the use of time while balancing competing objectives
Influence building design decisions through highjudgment evaluation of constraints
Drive capacity alignment between capacity planning tools and other tools & systems
Write effective documents for diverse audiences including senior leaders
Serve as an ambassador for the Capacity Engineering team helping others understand our space and identifying opportunities for collaboration
Actively drive progress across multiple efforts in parallel independently managing priorities and relationships with other teams to effectively deliver results
A day in the life
An effective Operations Engineer will structure their time to include
meeting with internal customers to understand their needs and timelines for deliverables
building a framework/model to structure the knowns and unknowns of a problem/question
reaching out across the organization for documentation data or insight
meeting with their manager/team to share useful information or get feedback/guidance
writing narratives to present progress propose a change recommend a decision or ask for leadership support
leading meetings with stakeholders and documenting followup actions owners and dates
About the team
The Capacity Engineering team is a key contributor to efforts across AMZL which may impact the last mile networks capacity or utilization; this means we work crossfunctionally to bring clarity to ambiguous situations and influence strategic decisions.
Our mission is to ensure AMZL scales to the right capacity in the right place at the right time and that we are continuously innovating to improve speed for customers and reduce costs to deliver. We are advocates for datadriven models of the real world but seek frequent feedback (anecdotes and measurements) to better predict the ground truth.
5 years of directly managing and responsible for multiple large projects experience
Bachelors degree
Experience and strong technical background in relevant fields of automated or nonautomated material handling equipment
Masters degree in engineering mechanical operations supply chain business administration or equivalent STEM field
Experience in Lean Management Six Sigma and other operations engineer tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107600/year in our lowest geographic market up to $177900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Support daytoday execution for a subset of North America AMZL sites and take ownership to quickly remove constraints and barriers
Develop 24hour operations clocks which optimize the use of time while balancing competing objectives
Influence building design decisions through highjudgment evaluation of constraints
Drive capacity alignment between capacity planning tools and other tools & systems
Write effective documents for diverse audiences including senior leaders
Serve as an ambassador for the Capacity Engineering team helping others understand our space and identifying opportunities for collaboration
Actively drive progress across multiple efforts in parallel independently managing priorities and relationships with other teams to effectively deliver results
A day in the life
An effective Operations Engineer will structure their time to include
meeting with internal customers to understand their needs and timelines for deliverables
building a framework/model to structure the knowns and unknowns of a problem/question
reaching out across the organization for documentation data or insight
meeting with their manager/team to share useful information or get feedback/guidance
writing narratives to present progress propose a change recommend a decision or ask for leadership support
leading meetings with stakeholders and documenting followup actions owners and dates
About the team
The Capacity Engineering team is a key contributor to efforts across AMZL which may impact the last mile networks capacity or utilization; this means we work crossfunctionally to bring clarity to ambiguous situations and influence strategic decisions.
Our mission is to ensure AMZL scales to the right capacity in the right place at the right time and that we are continuously innovating to improve speed for customers and reduce costs to deliver. We are advocates for datadriven models of the real world but seek frequent feedback (anecdotes and measurements) to better predict the ground truth.
5 years of directly managing and responsible for multiple large projects experience
Bachelors degree
Experience and strong technical background in relevant fields of automated or nonautomated material handling equipment
Masters degree in engineering mechanical operations supply chain business administration or equivalent STEM field
Experience in Lean Management Six Sigma and other operations engineer tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107600/year in our lowest geographic market up to $177900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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