Job Title: Director of Data and Evaluation
Job Type: FullTime
FLSA Classification: Exempt
Location: Hybrid in Bay Area Chicago Los Angeles Miami or New York City
Desired Start Date: August 4th 2025
Hiring Manager: Chief Program Officer
Who We Are
COOP is building a diverse movement of upwardly mobile firstgeneration college grads overcoming underemployment through digital skills and peer connections. We want to reignite our nations promise of upward mobility for those who strive to achieve a brighter future for themselves and their familiesto ensure the American Dream is a reality for all. We connect un/underemployed firstgen college graduates to one anotherwithin cohorts and across generations of cohorts. By growing their peer professional networks members of our community achieve upward economic mobility by building the skills and connections they need for the careers they deserve.
Our intervention for underemployed graduates has produced compelling wage outcomes for thousands of firstgeneration and lowincome grads in New York California Illinois and Florida.
Within 12 months of program completion threeinfour COOP alumni are fully employed.
Learn more about COOP Careers here:
- Workplace
COOP is an alumniled organization where we bring our authentic selves to work every day. Over 60% of our staff members have been program participants which translates into a workplace that is missiondriven with deep connections to our community. Rooted in the core values that comprise our three pillars of Head Heart and Hustle we approach our work with empathy curiosity and a shared sense of purpose.
Our teams span across NYC Bay Area Los Angeles Chicago and Miami. We come together virtually each month to create space for collective learning and professional development and regionally inperson each month to build connections. We approach our shared mission of overcoming underemployment with resourcefulness and optimism while bringing fun to the challenge.
What You Will Do
The Director of Data & Evaluation will lead COOPs data and research efforts as the organization enters its next decade using social science research methods to improve programs demonstrate impact and build data capacity across the team. As a team of one the Director will collaborate closely with staff emerging analysts and external partners to meet COOPs evolving data needs. Theyll serve as the organizations technical expert on evaluation driving both internal learning and external evidence of impact.
Responsibilities
- Data Collection Reporting & Governance (30%)
- Maintain and oversee Impact Data Entry & Quality SOPs (overall scope from outreach to outcomes)
- Define key metrics and cadence for ongoing monitoring and sharing out report findings
- Ensure data integrity (completeness accuracy and consistency) for all key metrics across Impact team functions
- Ensure standard reports meet stakeholder needs and surface trends and insights to guide highquality program delivery
- Own COOPs Program Captain (Alumni Coaches) Employment and Alumni survey design and reporting
- Collaborate with technology and functional leadership to develop new administrative data tools and improve processes to increase data quality
- Strategic Data Analysis & Evaluation Projects (30%)
- Manage a pipeline of internal data analysis and evaluation projects
- Conduct internal studies and coach other leaders across the organization through their own analytical projects
- Generate key hypotheses study designs and implementations
- Perform quantitative/qualitative data collection data analysis and reporting
- Define standard practices for learning from strategic program pilots and provide evaluation technical assistance to design team
- External Partnership Management (20%)
- Randomized Controlled Trial (RCT) project management training/support data sharing communication and embargo oversight
- Maintain point of view on external data sharing policies in partnership with technology and compliance teams
- Build relationships with other external research partners to supplement COOP investment/staffing in Data & Evaluation
- Collaborate with external researchers and evaluators to enhance the rigor and credibility of COOPs evaluation efforts
- Staff Training & Support (15%)
- Develop templates guidance tools to support with periodic data analysis survey use and making datainformed decisions
- Establish and reinforce best practices for using data to drive highquality program delivery and communicate externally
- Answer staff questions with a focus on training functional directors on data collection analysis and interpretation using available tools
- Supporting Talent team on staff talent development training around data integrity collection and use
- Thought Partnership & Thought Leadership (5%)
- Partner with the Executive team to ensure strategic decisions are research and evidencebased whenever possible
- Prepare detailed evaluation reports and present findings to senior leadership funders and other stakeholders
- Based on organizational needs and capacity represent COOP at conferences or events
- Contribute to thought leadership through white papers blog posts or other publications sharing insights from our datadriven work
Who We Need
Required:
- 5 years of work experience in social science research or a related field
- Expertise in diverse evaluation and research methodologies (e.g. quantitative qualitative mixed methods summative quasiexperimental formative developmental iterative rapidcycle participatory) and statistics
- Strong analytical skills and the ability to translate data into actionable insights
- Proficiency with Google Suite and advanced Excel techniques (e.g. formulas macros pivot tables)
- Experience managing large or complex projects with excellent project management skills
- Demonstrated ability to provide technical assistance and support in the evaluation or delivery of nonprofit or educational programs especially in workforce development education or youth empowerment
Preferred:
- Familiarity with randomized controlled trial (RCT) implementation
- Proficient in statistical software (e.g. Stata R SAS SPSS) and SQL
- Skilled in using platforms such as survey tools and business intelligence/visualization tools (e.g. PowerBI Tableau)
- Proven capability in mentoring or guiding entrylevel research and evaluation practitioners and data analysts both formally and informally
- Adept at managing collaborations with thirdparty consultants universities and research firms
Who You Are
- Collaborator Works effectively within scaling multisite organizations with local and national stakeholders
- Data Minded Uses principles of effective data visualization to enhance messages and presentations to diverse audiences including internal and external and potential funders
- Mission Driven & Equity Minded Demonstrated commitment to diversity equity and inclusion equityfocused evaluation as well as ethical research practices.
- Motivator of Others Experience empowering nonevaluators to conduct evaluation activities
- Strategic Thinker Smart strategic thinker with effective diplomatic and proactive leadership skills including the ability to manage up to more senior and executivelevel leadership
What We Offer You
COOP Careers believes it is missioncritical to hire retain and motivate highlyqualified passionate dedicated professionals and is committed to providing a fair and comprehensive compensation package which includes:
- Base Annual Salary: $100000 $120000 (commensurate with experience)
- A generous and flexible vacation policy including holidays and office closures for Wellness Weeks the last week of December and first week of July
- 100% employerfunded comprehensive medical dental and vision coverage for you (80% employerfunded coverage for dependents)
- Flexible spending account benefits (healthcare dependent care and commuter)
- 401(K) retirement plan and 4% employer match eligibility to participate after one year of service
Hybrid Working Policy
COOPs hybrid workplace strikes a thoughtful balance between athome flexibility and inperson chemistry. Regular shared experience in person (structured and spontaneous) will enhance collaboration strengthen existing relationships and forge new ones within and across teams. Intentional casual and joyful moments together will infuse our culture with the sense of community that makes COOP unique and powerful and will collectively push us toward our shared purpose.
Currently all COOP team members are working remotely and attending a onceamonth inperson coworking and teambuilding day at our colocated space in lower Manhattan (Civic Hall 124 E 14th St New York NY 10003) for NYC team members and in San Francisco (Swissnex San Francisco Pier 17 The Embarcadero Suite 800 San Francisco CA 94111) for Bay Area team members or a mutually convenient coworking location for our Los Angeles Chicago and Miami team members.
Residency Policy
All employees must reside within commuting distance (approximately two hours) of a COOP Program site located in the following cities: Chicago Los Angeles Miami New York Bay Area and within the states of CA CT FL IL IN NJ or NY.
Diversity Equity and Inclusion
COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race color religion sex sexual orientation gender identity national origin age disability or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply
Required Experience:
Senior Manager