Administrative Assistant Level II- Spanish Bilingual Preferred

Who are we

At 360 Behavioral Health we take pride in our longstanding commitment to providing exceptional care for individuals impacted by autism and other developmental delays. With over three decades of expertise we are one of the original and most established Applied Behavior Analysis (ABA)based behavioral health services authorities.Today 360 Behavioral Health is one of the top ABA enhanced personal assistance and respite providers in the United States. The commitment dedication and approach to care that guided our founders when they opened their doors continues to guide all we do today. Our devotion to their philosophy landed us on the list for The 5 Best ABA Therapy Providers for 2023 and to us being labeled as a certified Best Place To Work!

What would this role do

The Administrative Assistant plays a critical role in guiding the professional growth of our team from clinician skill development to leadership enrichment. This position will support the efforts of the entire local office staff and will work as a team to provide exceptional care to everyone that is served.

What we offer (We like to get right to it!)

• Competitive compensation (we value transparency) $20.00$23.00/Hourly

• Schedule: On Site

  • MondayFriday 10:30am7:00pm
  • Occasional Saturdays
• Student loan repayment assistancefor eligible roles
• Bonus program(s)for eligible roles
• Career development and advancement opportunities
• Flexible scheduling
• Great and fun company culture
• Expansive Health Vision and Dental plans for our fulltime partners
• 401(K) retirement savings program
• Mileage and phone reimbursement
• And so much more!

Role Responsibilities (Heres what it takes)

• Reception Duties include but not limited to taking incoming calls taking/delivering messages voicemails mail copies templates and ensure the front area is always clean organized and presentable to uphold the image of the clinic.
• Manage the Client electronic records system. (e.g. Assigning Providers updating client information uploading documents adding notes)
• Support all Administrative and Clinical Teams.

• Ensure understanding implementation and reinforcement of all company policies and procedures.
• Support the training team assigning training scheduling and set up. (e.g. CPI)
• Track and maintain office supply orders.

• Attend and/or run recurring or scheduled meetings (i.e. staff meetings administrative meetings)

• Manage the Client documents including but not limited to client service agreements and special incident reports.
• Support for internal and external audits.
• Ensuring that the companys zero tolerance policy is understood implemented and reinforced in the region.
• Ensuring that Health Insurance Portability and Accountability Act (HIPPA) compliance is understood and reinforced in the region.
• Complying with all Mandated Reporting Laws and Regulations

Staff Support Duties

• Provide comprehensive support to all company staff addressing their various needs promptly and effectively.
• Collect staff documentation and provide it to the People Operations department for internal filing.
• Email communications to all clinical and administrative partners.
• Ensure all staff are in compliance with Company requirements (Credentialing certifications etc.).
• Track and maintain data sets within spreadsheets ensuring accuracy and organization. This includes but is not limited: incomplete sessions schedule changes and billable hours.
• Conduct schedule changes in the electronic portal. (e.g. add change and communicate changes to a permanent schedule).

NON ESSENTIAL FUNCTIONS AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Complete all duties and/or special projects assigned by leaders and/or the business.
• Assist with People Operations initiatives as assigned.
• Assist with administrative team duties as assigned.
• Ensure regulatory compliance with insurance protocols HIPPA and other federal state and local regulations.
• Participating in team meetings trainings and professional development opportunities.
• Providing support for any office needs if necessary to run the office more efficiently.

Must Haves (Yes we have needs!)

• Minimum high school diploma or GED
• Office experience with 2 years preferred.
• Computer savvy with thorough knowledge of Microsoft Office (Word Excel Outlook PowerPoint).
• Selfmotivated responsible honest and articulate.
• Excellent organizational communications and time management skills.
• Customer service focuswith a professional demeanor boundaries and composure.
• Ability to politely interact with individuals and families from diverse backgrounds.
• Basic knowledge of developmental disabilities and/or applied behavior analysis (ABA) preferred.

360 Behavioral Healthis an equal opportunity employer. If anyone is unable to fully access any portion of the 360 Behavioral Health online system we are committed to providing reasonable accommodations. Please contact us atfor assistance.

EEO/Minorities/Females/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability please send an email toto let us know the nature of your more EEO information about applicant rightsclick here.

AmericansWith Disabilities Act

360 Behavioral Health does not discriminate on the basis of disability in its services programs or activities. Employment: 360 Behavioral Health does not discriminate based on disability in its hiring or employment practices and complies with the ADA title I employment regulations. Effective Communication: 360 Behavioral Health will upon request provide auxiliary aids and services leading to effective communication for people with disabilities including qualified sign language interpreters assistive listening devices documents in Braille and other ways of making communications accessible to people who have speech hearing or vision impairments. Modifications to Policies and Procedures: 360 Behavioral Health will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs services and activities. For example people with service animals are welcomed in 360 Behavioral Health offices even where pets and other animals are prohibited. Requests: To request an auxiliary aid or service for effective communication or a modification of policies or procedures contact ADA Coordinator name and contact information as soon as possible preferably 30 days before the activity or event. For inquiries please contact us at