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About ShiftKey
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge the company is playing a vital role in mitigating Americas healthcare staffing shortages enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers ShiftKey is bringing more licensed professionals back into the workforce a solution that is solving a major crisis in healthcare. For more information visit.
The role
The Training and Development Specialist will be responsible for designing and developing curriculum for ShiftKeys Operations organization including coordinating and facilitating delivery of training documenting training completion and corresponding assessments with metrics and reporting. This person will be highly organized adept at creating and implementing training utilizing adult learning theory and other proven learning theories and able to achieve goals and objectives with minimal oversight.
Where youll work
This is a hybrid role in Irving Tx office and requires inoffice collaboration.
What you will be doing:
Review analyze build develop and maintain training programs focused on the Support Operations Team and its strategic 3rd party business partner.
Use knowledge of instructional system design (ISD) technologies and adult learning theory to propose learning solutions that are costeffective easytocreate and maintain visually and instructionally compelling and that provide a rewarding experience for the learner.
Identify gaps in current processes and partner with key stakeholders and Subject Matter Experts (SMEs) to design and develop training materials.
Establish goals and learning objectives to design appropriate and effective curriculum by leveraging instructional design methodology.
Conduct trainthetrainer and frontline associate training sessions in both virtual and inperson environments.
Drive projects to execution successfully managing project milestones and team responsibilities for accountability.
Manage and maintain an extensive library of training content.
Design deliver and maintain courselevel assessments including reporting on metrics of assessments completed.
Partner with operational leadership teams to ensure ongoing reinforcement of core knowledge and training delivery.
Report on monthly performance and key metrics.
Leverage data to inform training initiatives and projects aiming to identify and address learning gaps.
Other training responsibilities as defined by leadership and the organization.
What youll need:
Bachelors degree in related field or equivalent work experience.
3 years of training curriculum development and delivery instructional design or related experience in a CORPORATE environment
Experience in healthcare or technology is preferred.
Proficient knowledge designing and delivering highly engaging training and instruction utilizing a variety of different methods.
Experience using applications and development tools such as Articulate Google Slides PowerPoint Elucidat Captivate.
Photoshop and/or other related applications preferred.
Experience using an LMS such as Workday Bridge or similar preferred.
Experience in Salesforce is highly encouraged.
Excellent organizational and time management skills.
High attention to detail.
An analytical and creative approach to problem solving.
#LIHybrid
#LIJM1
Perks of working for Shiftkey:
Inclusive and collaborative work environment
Office spaces making the hybrid work environment fun and engaging
Comprehensive health vision and dental coverage
Benefits effective as of first day
Progressive PTO & Companypaid holidays with a broad selection of floating holidays to honor employees diverse needs
100% 401(k) employer match up to 6%
Paid parental leave
Investment in your wellness: access to mental health support
Our Commitment to Diversity
ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.
EEO Statement
ShiftKey does not discriminate based on race religion color sex gender gender identity sexual orientation age nondisqualifying physical or mental disability national origin veteran status or any other basis covered by applicable law. All employment is decided based on qualifications merit and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability please contact:
Required Experience:
Unclear Seniority
Full-Time