Facilities Operation Asst

Essential Functions

• Maintains knowledge of all Company service features and hours of operation.
• Maintains complete knowledge of all departmental policies and procedures.
• Maintains complete knowledge in the use of all office equipment computer and manual systems.
• Accesses all assigned functions of the Companys computer system.
• Sets up workstation with necessary supplies and resource materials and maintain cleanliness throughout shift.
• Completes supply requisitions and submit to Purchasing; stock office supplies upon receipt.
• Answers multiple line telephone in a timely manner using correct salutations and telephone etiquette.
• Records messages legibly and completely.
• Screens calls as requested.
• Makes telephone calls to specified individuals as requested.
• Greets all individuals arriving at Administrative offices courteously and assist with their needs.
• Composes responds and follows up on emails.
• Documents and maintains appointment calendars using Outlook.
• Maintains telephone contacts using Outlook and update as requested.
• Coordinates meetings as requested prioritize meetings as conflicts arise and arranges meeting room requirements as requested.
• Establishes and maintains filing procedures.
• Retrieves and distributes departmental mail.
• Processes requests for overnight mail and other delivery/messenger services.
• Prepares and sends faxes as required; receive and distribute faxes to appropriate personnel.
• Prints scans and copies documents as requested.
• Types correspondence memos and reports as assigned.
• Processes and maintains expense reports for multiple executives.
• Attends designated meetings take minutes transcribe and distribute.
• Performs Notary duties as needed following regulations.
• Maintains a current manual on al departmental forms and form letters with instructions.
• Coordinates services repairs for office equipment ensuring minimal costs.
• Coordinates complex travel arrangements hotel reservations and car rentals as required for business travel needs.
• Coordinates vendor amenity requests with authorized suppliers in accordance with Gaming procedures.
• Prepares daily/weekly departmental payroll records as requested.
• Documents pertinent information in departmental logbook.
• Performs other tasks as assigned.

Core Competencies:

• Demonstrates consistent regard and dedication to guests colleagues and the Company by being engaged interested and productive.
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Companys success.
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on customer relations
• Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
• Exhibits respectful consideration of viewpoints situations and others.
• Puts the guest at the forefront of every decision.

Essential Requirements

• Ability to input and access data in computer files.
• Ability to transcribe letters and email messages.
• Ability to type accurately.
• Ability to compose respond and follow up on email in a timely manner.
• Ability to maintain professional and courteous communication electronically and in person.
• Ability to answer a multiple line telephone.
• Ability to ascertain callers needs to comply with such to ensure callers satisfaction.
• Ability to use procurement payroll and other software.
• Ability to track invoices as they are processed and follow up on payment inquiries from staff and outside vendors.
• Ability to process and maintain expense reports for multiple executives.
• Ability to think clearly and remain calm in pressure situations.
• Ability to focus attention on details be well organized and follow up on items as required.
• Ability to maintain confidentiality of all information provided.
• Ability to work with minimal supervision.
• Ability to remain in a stationary position for extended periods of time.
• Ability to work cohesively with other departments as part of a team.
• Advanced knowledge of field concepts principles practices and procedures
• Strong supervisory and communication skills
• Significant experience creating tracking and controlling financial metrics
• Must have working ability with Microsoft Word Excel and Outlook.
• Preforms notary duties as needed following regulations

Knowledge/Work Experience

• Must be 18 years or older
• High School diploma
• Three (3) years administrative experience.
• Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission regulations.

Language Skills:

Ability to read analyze and interpret documents such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in oneonone and small group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand walk sit and use hands to finger handle or feel objects tools or controls. The Team Member is occasionally required to reach with hands and arms and to sit climb or balance and stoop stretch bend kneel crouch or crawl.

Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds and prolonged standing during the shift.

Work Environment:

The work environment characteristics described here are representative of those that must be met by Team Members while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment varies. When on the casino floor the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke. Must be able to handle intoxicated guests in a professional manner.

Due to the unpredictable nature of the hospitality/entertainment industry Team Members must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race religion color sex national origin politics marital status physical disability age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

NOTE: This job description is not intended to be allinclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization.