YWCA SKS is the regions largest nonprofit organization with a 120 year legacy focused on the needs of women with programs serving 7000 people each year. When you work with YWCA you make a difference.
Were women and BIPOCled familycentered and supportive of employees. As a fulltime YWCA employee (30 hours) youll enjoy a benefits package including medical insurance generous vacation holiday sick leave plans and an outstanding retirement your passion for racial equity and social justice to work apply today!
What Youll Do
We are seeking a missionaligned Instructional Designer and Engagement Specialist to help foster a culture of learning equity and inclusion at our communitybased social services organization. This role is responsible for designing and facilitating impactful training experiences managing internal communications (including newsletters) and gathering feedback through staff engagement surveys. The ideal candidate is both a creative educator and a thoughtful communicator with a deep commitment to social justice and communitycentered practices.
YWCAs Mission is focused on social justice and requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principles of antiracism work and grounding those principles in everyday work are required job skills and core values.
This position is hybrid from Seattle with the majority of work being conducted online.
Expectations of your role:
Content Design & eLearning Integration
Design and develop training programs and learning resources that promote social justice equity traumainformed care and inclusive practices.
In partnership with YWCAs Senior Trainer and Learning Coordinator create training content that takes complex topics and turns them into engaging digestible course materials within YWCAs Learning Management System (Paylocity)
Identify and engage Subject Matter Experts to design engaging eLearning and instructorled course materials.
Support integration of eLearning with other initiatives incorporating multimedia elements and staying updated on eLearning trends.
Apply adult learning principles to create engaging and accessible materials for diverse staff roles and learning styles.
Lead all efforts through a Design Thinking Approach where we engage inquire and actively seek the perspectives of our employees through the lens of our mission and individuals served.
All efforts and programs will be continually adjusted and modified to ensure that our mission and people served are centered on all employee facing efforts.
Internal Communication & Engagement
Write and manage the organizations internal staff newsletter sharing updates celebrations resources and key messages from leadership.
Create accessible inclusive communications that foster connection transparency and alignment across programs and teams.
Maintain a consistent tone and style that reflects the organizations values and amplifies staff voices.
Manage maintain and optimize HR SharePoint sites and pages ensuring content is accurate organized and userfriendly.
Create and update document libraries permission structures workflows and HRspecific web parts or apps.
Support site governance access control and versioning in line with IT and HR security standards.
Will support and help coordinate staff engagement events scheduled throughout the year.
Training Facilitation & Delivery
In partnership with the Senior Trainer facilitate inperson and virtual training sessions for staff on topics such as traumainformed care mandatory reporting antiracism mental health first aid communication skills and community leadership.
Colead onboarding and orientation for new hires ensuring alignment with YWCA values and practices.
Tailor facilitation style and content to meet the needs of various teams roles and learning preferences.
Supports classroom learning preparation and cleanup activities such as ordering food settingup the room and ensuring signin procedures are followed.
Staff Surveys & Feedback Systems
Coordinate update and administer staff engagement and pulse surveys.
Analyze and summarize survey results to identify trends challenges and areas for growth.
Work with leadership to develop action plans and close feedback loops in a transparent collaborative way.
Program Coordination and Learning System Management
Schedule and coordinate training sessions workshops and elearning programs.
Manage logistics for inperson and virtual learning events (e.g. booking rooms sending invites setting up materials).
Maintain the learning calendar and ensure timely communication of learning opportunities.
Administer and update the Learning Management System (LMS) including enrolling users tracking progress and generating reports.
Evaluation & Continuous Improvement
Administer and analyze training assessments to ensure comprehension and retention of training materials.
Continuously review and update course curriculum based on feedback and effectiveness.
Must haves to be successful:
BA or equivalent level of education and experience in Human Resources Communications or related field OR associates degree with certification in Learning and Development.
35 years of experience in instructional design organizational learning or communitybased education.
Demonstrated commitment to social justice racial equity and social change work.
Experience writing newsletters toolkits or internal communications for diverse audiences.
Strong facilitation and interpersonal skills with ability to hold space for vulnerable or complex conversations.
Skilled in learning design tools (e.g. Canva Google Slides LMS platforms) and communication tools (e.g. Mailchimp Constant Contact or similar).
Strong organizational skills and attention to detail.
COMPETENCIES:
Strong understanding of race and social justice principles
Traumainformed with a commitment to prioritizing relationships and building community; flex behavior/communication style as needed
Comfortable working independently and as part of a team
Ability to communicate and work respectfully with other staff clients and contractors from a variety of racial cultural and economic backgrounds.
Ability to use tact diplomacy and confidentiality when working with sensitive information
Excellent benefits package including medical insurance retirement plan plus generous vacation holiday and sick leave plans.
At the time of hire employees may choose to voluntarily enroll in the Fidelity 403b Plan. Typically after two years of employment employees are eligible to participate in the YWCA Retirement Fund with a 14% employer contribution.
Physical Requirements
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In performing this position the employee:
All positions at YWCA Seattle King Snohomish are exposed to clients who have experienced or are experiencing trauma in various forms including but not limited to domestic violence sexual violence homelessness unemployment financial hardship etc. As a result staff are at risk of secondary trauma. Employees are encouraged to seek external support and maintain selfcare when working indirectly or directly with clients.
Frequently stands walks sits and climbs in performing duties in the office and in traveling to various YWCA worksites.
Frequently reaches and grasps in using telephones computers copy machines and other office equipment and supplies.
Must be willing and able to Lift up to 2040 pounds.
Frequently kneels bends pushes and pulls in setting up workstations.
Frequently maneuvers around and/or under desks in sometimes tight and dirty locations.
*Continuously Over 80% of the time * Frequently 2080% * Occasionally Under 20%
#LIHybrid
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YWCA encourages applicants with a variety of experiences to apply!
At YWCA we recognize that lived expertise is a powerful asset. This refers to the insights knowledge and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants develop culturally responsive programs and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
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