Events & Vacation Specialist | Work From Home/ No experience required)
Events & Vacation Specialist | Work From Home/ No experience required)
Posted on :
07-05-2025
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1 Vacancy
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Job Description
This is a remote position.
Title: Events & Vacation Specialist
Job Type: Fulltime / Parttime / Remote
Location: Remote (Work from Home)
About Us:
At Destination Knot we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals amenities and tailored itineraries.
Job Summary:
We are looking for a detailoriented and customerfocused Events & Vacation Specialist to join our team. In this role you will assist clients with selecting booking and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients preferences budgets and needs. This is a remote role that requires excellent communication sales and organizational skills.
Requirements
Key Responsibilities:
- Assist clients with cruise inquiries reservations and modifications via phone email and online platforms.
- Provide expert guidance on cruise destinations itineraries ship amenities and travel requirements.
- Process bookings and payments while ensuring accuracy and compliance with company policies.
- Maintain strong relationships with clients by offering personalized service and followups.
- Stay updated on cruise line promotions policies and travel regulations.
- Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
- Address client concerns and troubleshoot any bookingrelated issues professionally.
- Upsell and crosssell additional travel services such as excursions travel insurance and pre/postcruise
Qualifications:
- Previous experience in travel sales reservations or customer service (preferred but not required).
- Strong knowledge of cruise lines destinations and travel industry trends.
- Excellent verbal and written communication skills.
- Ability to multitask and manage multiple bookings efficiently.
- Salesoriented mindset with a passion for helping clients plan memorable vacations.
- Proficiency with online booking systems CRM software and Microsoft Office Suite.
- Selfmotivated and able to work independently in a remote environment.
- Certification in travel or cruise industry (e.g. CLIA certification) is a plus.
Benefits
- Competitive commissionbased earnings (or base salary commission depending on company structure).
- Flexible work schedule with remote opportunities.
- Exclusive travel discounts and industry perks.
- Ongoing training and professional development.
- Career growth opportunities within the company.
Responsibilities: Assist clients in researching, planning, and booking cruises, hotels, and vacation packages Provide expert recommendations based on clients travel preferences and budgets Collaborate with top travel suppliers to secure the best deals and promotions Stay updated on the latest industry trends, travel policies, and exclusive offers Handle client inquiries, modifications, and cancellations professionally and efficiently Maintain accurate records of bookings and client interactions Attend training sessions and supplier webinars to enhance knowledge Qualifications: Must be 18+ and legally authorized to work in the U.S Strong communication and customer service skills Passion for travel and helping others plan unforgettable experiences Self-motivated with the ability to work independently Comfortable using online booking systems and learning new software Previous experience in customer service or sales is a plus but not required
Employment Type
Full Time
Key Skills
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