Cruise Experience Specialist
Cruise Experience Specialist
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30000 - 75000
1 Vacancy
Job Description
This is a remote position.
We are seeking a knowledgeable and enthusiastic Cruise Experience Specialist to help clients plan unforgettable cruise vacations tailored to their preferences lifestyle and budget. In this role you ll serve as a trusted advisor guiding clients through ship selections itineraries cabin options excursions and onboard experiences. Your expertise in the cruise industry will ensure a smooth and enjoyable booking process from initial inquiry to postcruise followup.
Key Responsibilities:
Consult with clients to understand their travel goals and recommend ideal cruise lines ships and itineraries
Provide expert knowledge on destinations cruise packages cabin categories dining and onboard amenities
Coordinate all aspects of cruise booking including pre and postcruise travel insurance excursions and special requests
Build and maintain relationships with cruise line representatives and vendors to stay updated on promotions and offerings
Assist clients with documentation travel requirements and realtime support before and during travel
Maintain accurate records in booking systems and CRM platforms
Have access to book more than just cruises
Qualifications:
Passion for cruising and indepth knowledge of cruise lines and destinations
Strong customer service and sales skills
Excellent verbal and written communication
Highly organized and detailoriented
Previous travel industry or cruise experience is a plus but not required training provided
Proficient with online booking tools and office software
Benefits:
Flexible remote work environment
Access to exclusive travel perks and discounted cruise rates
Familiarization (FAM) cruise opportunities and industry training
Supportive collaborative and cruiseloving team culture
Career growth opportunities within the travel sector
Must be legally authorized to work in the United States, Australia, Mexico, LATAM, and UK Must have a reliable internet connection computer or smartphone Must be available to attend live and recorded trainings and meetings Must be self-motivated, have a positive attitude, and will be willing to learn and adapt Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences
Education
High School
Employment Type
Full Time
