Our client is a leading luxury retail outlet specializing in watches jewelry and other accessories. They are looking to fill the role of a Business Development Manager.
Location: Lagos and Ghana.
Job Description
- Following up new business opportunities and setting up meetings
- Manage corporate sales for all company brands
- Work with Marketing and Ecommerce team to ensure proper operations
- Locates or proposes potential business deals by contacting potential clients discovering and exploring opportunities.
- Communicating new product developments to prospective clients
- Increasing the values of new customers while attracting new ones
- Meet potential clients by growing maintaining and leveraging network.
- Arrange business meetings with prospective clients
- Maintain outlet ambiance in line with best practices for cleanliness arrangement music and other requirements.
- Induction and training of new associates on policies procedures products and services
- Train and develop team member capabilities for effective service delivery in line with customer company and brand expectations
- Develop local sales strategy in line with global strategy and techniques to enrich the customer s experience
- Recommend sales strategy in line with local customer behavior and/or trends in order to ensure that all set sales targets are met
- Inventory & Promotions: Keep accurate records of store goods sales figures requests discounts and markdowns
- Preparing daily weekly and monthly reports. May have to submit other unscheduled reports
- Build manage and maintain customer database for CRM purposes
- Keep customers abreast of store products discounts promotions and services
- Ensure adherence to the company s operational policies and procedures
- Ensure the effective efficient and prompt delivery of service to internal & external customers
- Effectively manage own team to ensure store/outlet sales targets are met
- Support external consultants/vendors on all store/outlet exercises e.g. stock takes appraisals store fitout repairs etc
- Identify brandbuilding areas and execute same
- Ensure uniformity and consistency of brands instore
- Providing management with feedback
- Other duties as assigned by management
Requirements
- First degree or equivalent education
- Minimum 5 years post NYSC work experience with at least 2 in a supervisory or managerial position
- Training in Customer Service Financial management will be an advantage
- Retail training will be an advantage