A leasing consultant is a challenging and fun position that uses both sales and exceptional customer service to make a genuine impact on peoples lives. He or she is responsible for helping prospective tenants select a new home by showcasing individual apartments the property amenities and our local community.
There are three core categories of responsibilities:
Leasing
- Conduct tours of the grounds of the community and show apartments to prospective residents
- Sell the community over the phone/internet to convert leads to onsite tours
- Greet all individuals that enter the leasing office in a friendly and professional manner
- Maintain thorough product knowledge of our property (floor plans amenities etc.) and the local community
- Apply product knowledge to prospective residents needs by effectively communicating features and benefits
- Represent the company in a professional manner at all times
Customer Service
- Develop and maintain professional relationships with prospective and current residents
- Accept maintenance requests submit maintenance tickets and complete followup to ensure satisfaction
- Handle resident calls and inperson concerns
- Respect boundaries of confidentiality safety and both local and Federal Fair Housing Laws
Administrative
- Accurately prepare and be thoroughly knowledgeable with all applications lease documents and related paperwork
- Accept rental payments
- Facilitate the movein and moveout process
- General clerical assistance including answering phones taking messages filing etc.
SCHEDULE
This position is for WEEKENDS. The hours are 10:00 5:00 on Saturday and 12:00 5:00 on Sunday.
Qualifications :
This opportunity would suit an individual who is outgoing enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
- The ability to close the sale
- The ability to work independently
- Excellent telephone etiquette
- Basic computer skills and knowledge of the Internet and Email
Competencies
- Strong people skills
- Effective oral and written communication abilities
- Adaptable to accept changes in the work environment manage competing demands and handle unexpected events.
- Must be able to handle stressful urgent and diverse situations in a calm and reasonable manner
Requirements:
- Transportation Employee must maintain reliable transportation daily a valid drivers license and valid vehicle insurance.
- Language Proficiency in the English language including the ability to read write and communicate professionally with others.
Additional Information :
This job description is not allinclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change modification and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check which are conducted in compliance with any applicable federal state or local law.
We are proud to be an equal opportunity employer.
Remote Work :
No
Employment Type :
Parttime